The location of the hotel was excellent, close to the Gravensteen tram stop and within walking distance of all the main sites. Friendly staff and a breakfast room with a charming view across the canal. The addition of a fan in the room was much appreciated as a light sleeper.

Felt completely happy, no complaints whatsoever.

The hotel is located in the heart of the city, just a stone's throw away from the Castle Gravensteen. The rooms offer a fantastic view of the castle and come with large, newly renovated bathrooms. The staff are very attentive and the breakfast is fantastic.

All was great, no room for improvement.

Excellent location, friendly staff, clean and modern rooms, great breakfast, beautiful building, quiet atmosphere.

Nothing, all was good.

For the price we paid, we got great value with a comfortable room and a fantastic location. The staff at Gravensteen were so friendly and helpful, making us feel welcome from the moment we arrived.

The food for breakfast could use a little improvement, but everything else made up for it.

During my recent stay at Hotel Gravensteen, I was delighted by the lovely historical building and its fantastic location. It was just a stone's throw away from the magnificent Castle of the Counts, as well as various bars and restaurants. The hotel itself was clean, smart, and comfortable, offering great value for money. The staff were incredibly friendly and helpful, providing excellent recommendations for local cuisine. I thoroughly enjoyed my time here and would highly recommend Hotel Gravensteen to anyone looking to explore the charming city. a great base for a memorable stay.

I had a great stay at this hotel! The location was amazing, as it was just a stone's throw away from the Castle of the Counts and the historic center. I loved being able to explore all the attractions in the heart of the city without having to travel far. The room was clean and comfortable, and the bathroom was well-maintained. The staff provided excellent service and were always ready to assist me. the breakfast was delicious, offering a variety of options to choose from. The view from my room was lovely, overlooking a picturesque parking area. I had a fantastic experience during my stay.

The staff at the front desk were a bit minimal, and at times, gave confusing or contradictory information.

Central location, accessible despite tram line works. Super comfortable and spacious bed. Delicious breakfast available for an additional cost. Friendly and helpful reception and dining staff. Great aesthetic with beautiful reception and bar area.

Spacious, comfortable room. Great location by castle and close to town center. Friendly, helpful reception staff. Room upgrade to a beautiful, ornate palace-like setting. Central location for amenities and old town. Quiet and clean room with good breakfast.

great location near Gravensteen Castle and everything else in Ghent. Rooms spacious, nice view of quiet inner yard. Lots of breakfast options nearby.

Noisy room on the street side.

The hotel is conveniently located just off the tram line, making it easy to reach from the train station. It is also in front of the castle, offering a beautiful view. The proximity to the pedestrian area allows for easy access to shops and restaurants. The room was clean and comfortable, with a great view of the castle. The staff provided good service and the breakfast was satisfying.

The signage in the second building could be improved, as it was a bit confusing to find the rooms.

had a lovely romantic weekend in ghent, exceeded expectations! fantastic reception, friendly staff, comfortable beds. great location near gravensteen castle and tram stop. quiet room, well-equipped with fridge, tv, wifi. helpful and nice staff. will definitely come again!

Difficult to find by car.

I recently stayed at Hotel Gravensteen for a few nights while exploring the city. The location was perfect, right across from the Castle and just a few steps away from the historic city center. My room was beautiful and spacious, with lovely views of the castle. The bed was comfortable and the windows allowed for a nice cool breeze. The breakfast served in the mornings was decent and the staff was friendly and helpful. I would definitely stay here again.

Would recommend this hotel.

The breakfast was not included in the room but there was a nice restaurant conveniently located inside the hotel. the location was just perfect, great for exploring the city by foot. the room was very clean, had a lovely big shower, and a really comfortable bed. Another good aspect was the availability of complementary toiletries and water in the room.

The absence of a lift made carrying luggage up the upper floors difficult, not recommended for elderly travelers with big suitcases. the hotel was a little bit noisy at night time.