The staff were fantastic, helpful, and friendly. They upgraded my room for free and posted my lost book safely. The breakfast to go was convenient. Despite a language barrier, communication was still possible.

Don't have any issues at all.

The staff were incredibly friendly and nice. The pool area was great with a bar. The hotel allowed visitors at the pool area, but charged a small fee. The minibar prices were very reasonable. The facility was clean and the staff was polite. The rooftop pool was a nice addition. The rate included a breakfast buffet with eggs cooked to order. The location was convenient, just a half block off Carrera 33. Highly recommended.

Felt snug, no complaints.

Excellent service, wonderful staff, great prices for the night, best prices for drinks and food, treated like royalty, staff warm and amazing.

All good.

The location of the hotel was great, as it was central to many attractions and activities in the city. The staff was friendly and always willing to assist with any questions or requests. I particularly enjoyed the breakfast, which was included in the price of the room and was quite substantial. The rooms were also very clean and well-maintained.

One downside of the hotel was that some of the rooms facing the main street were quite noisy, making it difficult to sleep at night. Additionally, the language barrier was challenging at times, as not all staff members spoke English fluently.

This place is amazing! The staff here treat us like royalty. They are warm, friendly, and always willing to help. No request is too much for them. The service here is top-notch.

We recommend this hotel to all.

I had an amazing stay at this hotel in Bucaramanga. The value for money was excellent, with great prices for rooms, drinks, and food. The staff treated me like royalty, they were warm, friendly, and always ready to help. I felt so well taken care of during my stay.

The breakfast could use some improvement, maybe by offering a wider variety of options.

As women traveling alone, we felt safe and well taken care of by the friendly and attentive staff. The rooftop pool provided a nice place to relax and the breakfast buffet with made-to-order eggs was a great start to the day. Conveniently located just a half block from Carrera 33.

Felt right at home, no complaints.

Staff is incredibly attentive and friendly. Breakfast served to-go option available. Some discount offered for noisy conditions. Limited amenities like working showers and international plugs would enhance the stay. Preventive maintenance would be beneficial.

I recently stayed at the lovely Buena Vista in Bucaramanga for over 30 days. The staff treated me like royalty and were incredibly warm and helpful. The prices for both accommodations and food/drinks were the best I've found in the city. The room was spacious, the reception area had plenty of lounges, and the breakfast on the top floor was delicious. I also loved the pool area, although I didn't get a chance to try it. my experience was fantastic and I highly recommend this hotel.

Strongly recommend this hotel.

We were pleasantly surprised when we arrived at Hotel Buena Vista. The staff upgraded us to a spacious, fully equipped suite at no extra cost. The cleanliness of the rooms was outstanding, and the cleaning staff even hung up our laundry for us! The breakfast offered a nice variety of fruits, juices, and omelettes, and the view from the breakfast area was amazing. The hotel also provided excellent taxi service. we had a fantastic experience at Hotel Buena Vista and would highly recommend it.

We were pleasantly surprised by the size and amenities of our room at Hotel Buena Vista. The upgraded "small apartment" had a fully equipped kitchen and even a laundry machine, which made our week-long stay so convenient. The cleaning service was exceptional, and they even went above and beyond by hanging up our laundry. The staff was efficient and had a friendly attitude, always greeting us with a smile. The breakfast area offered a nice view of the city and had a variety of fruits, juices, and omelettes. it was one of the best hotel experiences we've had.

During my weekend getaway, I was pleasantly surprised by the hotel's upgrade offer. They provided us with a spacious and fully equipped apartment at no extra cost. The cleanliness of the rooms was outstanding, and the staff was efficient and professional, always greeting us with a smile. The breakfast area offered a stunning view of the city and a variety of fruit, juices, and omelettes to choose from.

There were a few aspects that could be improved. The gym equipment was in need of renovation, and the noise from the street was a bit bothersome in our room.

The value for money at Buena Vista was amazing, with great prices for the room, drinks, and food. The staff treated me like royalty and were incredibly warm and helpful throughout my stay.

The breakfast offerings could be improved with a larger selection of options.

I recently stayed at this luxurious 4-star hotel and I must say, I was extremely impressed with my experience. The staff here are absolutely superb. They went above and beyond to ensure that I had a comfortable and enjoyable stay. For instance, when there was a minor issue with my original room, they immediately upgraded me to a better room at no extra charge. Additionally, when I accidentally left a valuable book behind after checking out, they promptly arranged for it to be posted to another hotel for me, and it was securely packaged. The level of service provided by the staff was truly exceptional, and they always greeted me with a warm smile.

If you are looking for a top-notch hotel with outstanding service, I highly recommend this place to anyone traveling with family.

The WiFi had some issues, but the pool area was great with a bar. The rooms were clean and the breakfast on the top floor was good. I would recommend this hotel.