I had a great New Year experience at this hotel. The location was perfect, with beautiful views of the mountains. The customer service provided by the staff was excellent, they were professional and always went out of their way to make our stay enjoyable.

One negative aspect was the lack of soundproofing in the rooms. I could hear everything happening in the adjacent rooms, which was quite disruptive to my sleep.

Excellent accommodations. Small public areas with excellent service. Convenient location near a shopping center. Accommodating staff retrieved a lost item. Solid choice for business or leisure in the area.

I had a fantastic experience at this hotel. The location was perfect, right next to a mall that had everything I needed. I loved being close to the Guatapuri river and having the opportunity to explore the beautiful mountains of la Sierra Nevada. The service was top-notch, with excellent room service and laundry service. The amenities in the room were great, with air conditioning, a mini-bar, and an in-room safe. The staff went above and beyond to make sure my stay was comfortable and enjoyable.

I would recommend this hotel to everyone.

Awesome rooms with breathtaking views of the magnificent mountains nearby. Perfectly situated next to a bustling mall, offering a myriad of options for shopping and entertainment. Superb service from the dedicated staff who went above and beyond to make our stay memorable.

It's a bit far from the downtown area, so if you're looking for a more cultural experience, you may need to venture out. Being located in the outskirts, it lacks the vibrant energy and charm of staying in the heart of the city.

Spacious rooms, large TV, varied minibar, comfy bed. Convenient on-site restaurant, tasty food/drinks. Colombian-style breakfast with good options. Nice pool with towels and hill views. Great location at shopping center for dining, shopping, cinema. Friendly staff.

Convenient location near shopping center, spacious rooms with large TV, varied minibar, comfortable bed. On-site restaurant offers delicious meals, including Colombian-style breakfast with ample options. Pool with stunning hill view and towel service. Friendly staff.

I had an amazing stay in this hotel located in a great location right next to a shopping mall. The room was spacious with a nice size TV and a variety of options in the mini bar. The bed was big and comfortable. The hotel facilities were excellent, especially the pool with its beautiful view of the mountains. The staff was very friendly and accommodating, and the breakfast had enough options to satisfy my taste buds. I also appreciated the fact that there was a grocery store in the mall, making it convenient for any last-minute needs.

Everything is what I need and want.

I recently stayed at Sonesta in Valledupar for a short business trip. The location was excellent, right next to a shopping mall. The hotel was clean and had great service. The restaurant in the hotel was fantastic, offering delicious meals for breakfast, lunch, and dinner. The swimming pool was nice and the hotel room service was excellent. I can confidently say that Sonesta is the best hotel in the area.

Strongly recommend this hotel.

The location was excellent, right next to a shopping mall. The hotel was clean and had great service. The restaurant had delicious food and there was no need to leave the hotel for meals. The swimming pool was nice and the room service was excellent.

Nothing I didn't like to be fair.

We had a fantastic stay at this hotel. The cleanliness was impeccable, and the hotel facilities were top-notch. We loved the convenience of having a parking space right next to the hotel. The hotel's location, right next to a mall that has almost everything, was a major plus. We could easily access shops, restaurants, and entertainment without having to travel far. The breakfast provided by the hotel was delicious, and the staff were incredibly helpful and friendly throughout our stay.

Can honestly say there wasn't anything not to like.

We loved staying at this hotel! The location was perfect, right next to a big mall. The staff provided fantastic service, from the room service to the helpful front desk clerks. Our room was equipped with great amenities like air conditioning and a mini-bar. The dining experience was also a highlight of our stay, with delicious breakfast available.

We highly recommend this place to everyone!

The breakfast was fantastic with an array of options. , the location was key as it was close to a nearby mall and had beautiful views of the mountains. Another advantage was the free Wi-Fi throughout the property.

The gym was too small and didn't have enough working equipment, which was a disappointment. the room was a bit cramped and didn't have enough storage space for our belongings.

Excellent location, clean hotel, great service, excellent restaurant, convenient shopping mall, nice swimming pool.

Not one thing.

The location was perfect, with a mall just a short walk away for any last-minute shopping needs. The room was spacious, clean, and equipped with a super quiet air conditioning system that allowed for a peaceful night's sleep. The rain shower in the bathroom was a luxurious touch. The staff was friendly and kind, always making us feel welcome. Despite a few minor issues, the overall experience was great.

Friendly staff and prompt problem-solving. When we encountered issues with the TV remote, the manager quickly found a solution. I'll recommend this hotel for its excellent service and responsiveness.