We recently stayed at a luxurious 4-star hotel in a central location. This place is perfect for walking travelers like us, as it is conveniently situated near the main attractions and in a safe area. We felt at ease even when returning to the hotel late at night. The hotel's proximity to the Basilica of Santa Maria Novella and the train station 'Santa Maria Novella' made our sightseeing adventures even more convenient. The staff went above and beyond to ensure our comfort and satisfaction, providing great service and promptly attending to our requests. Additionally, the hotel provides a wide range of amenities including a terrace, in-room safe, and a mini-bar.

Great location near train station, helpful staff, secure entrance, quiet room, gluten-free breakfast.

Nothing, it is perfect.

I had a fantastic stay at this hotel in the center of the city. The staff at Domus Florentiae was extremely kind and welcoming, offering to hold our suitcases at reception so we could explore the city freely. They even provided us with a hairdryer and free patches. The location was perfect, with restaurants and monuments nearby. Checking in was a breeze, thanks to Aldo who spoke English and gave us a map with all the must-visit spots. Our room near reception was spacious, clean, and quiet. I would highly recommend this hotel with a 10/10 rating.

Nothing! Everything was great 😊

Key location close to train station and major attractions. Enjoyed delicious breakfast on rooftop terrace.

The room had a drainage problem in the shower. Despite that, it didn't flood and didn't prevent us from using the shower.

The location was perfect, right in the middle of everything. The breakfast room and staff were lovely. The room was clean and stylish, with good quality furnishings. The staff at reception were helpful, cheerful, and professional.

Can't fault anything about it.

We stayed at this hotel during our trip and had a great experience. The location was perfect, right next to the train station and in a pedestrian zone. We were able to walk to all the main attractions and there were plenty of shops and restaurants around. The staff were extremely helpful and went above and beyond to assist us with our needs. The room was clean and comfortable, with all the amenities we needed. We especially appreciated the terrace where we could enjoy breakfast and relax in the evenings.

We had a wonderful stay at this hotel and would highly recommend it to anyone.

The hotel's location is perfect, being within walking distance of all the main attractions and very close to the train station. The breakfast offered a wide range of delicious options. The staff were friendly and extremely helpful.

Everything is what I need and want.

Wonderful performance, reception, and service. Excellent customer service from Redi. Good breakfast with a beautiful balcony terrace. Convenient location near the train station and main attractions

Nothing

Charming and Convenient Location

We recently had a wonderful stay at a charming hotel in a prime location. The hotel is situated on a quaint square near a beautiful church, making it a perfect base for exploring the city. The rooms were clean and well-equipped, providing a comfortable stay. The breakfast offered a variety of options to start our day off right. The staff were friendly and helpful, providing recommendations and assistance when needed. Although there were a few minor drawbacks, such as occasional street noise and outdated facilities, overall we had a pleasant experience. We would definitely consider staying here again in the future. I would recommend this hotel for its charm and convenient location.

Great Location and Charming Atmosphere. The hotel had a great location, with key attractions and landmarks within walking distance. Being in the heart of the city made it easy to explore and enjoy everything Florence has to offer. The staff were friendly and polite, always ready to assist with any questions or requests. The charming atmosphere of the hotel added to the overall experience and made it feel like a true Italian getaway.

There were a few downsides to our stay. The noise from nearby buskers and the train station was a bit bothersome at times.

Great value and fantastic location! We stayed here for a weekend and loved it. The hotel is situated near the train station, making it very convenient to get to from the airport. It's also in walking distance to all the main attractions. The staff were incredibly friendly and accommodating, and we really appreciated the complementary snacks and drinks in the room. The breakfast buffet was also great!

The room we stayed in was a bit on the small side. We also heard some noise in the morning from other guests in the hallway.

Conveniently located near the train station, this hotel offers quiet rooms facing a courtyard. The staff is friendly and helpful, and the breakfast on the terrace is pleasant. The rooms are spacious with beautiful views. A good value for the price.

The location of the hotel was perfect, within walking distance to the main Florence areas and the train station. The staff, particularly Enzo the concierge, were extremely helpful and friendly.

Felt great, no complaints.

Excellent staff, convenient location near train station, cathedral, and bridge. Breakfast adjusted for early departure. Good value with car parking option. Atmospheric breakfast balcony with comfortable beds and clean linens.

As youngsters, we loved the amazing free breakfast with a wide variety of options. The staff went above and beyond to make our stay enjoyable. The location was perfect for exploring Florence on foot. The bed was comfortable and the room was spacious.

No complaints at all, our stay felt exceptional.