The location, views, delicious breakfast, nice staff, well-maintained onsens.

Was all great.

We had a truly amazing experience at a hotel located on the shores of Lake Ashi. The view from our room's huge picture windows was simply breathtaking, with Ashinoko and Mount Fuji in the distance. The room itself was extremely spacious, including a large bathroom and access to public baths. The hotel even provided a free shuttle bus to and from the train station, making transportation a breeze. One evening, we had a delightful meal at the bar, which had great service and tasty food. And to top it all off, the fast internet in our room was a pleasant surprise. I highly recommend this hotel for a truly memorable stay.

As a budget traveler, I loved that Hotel Hakone exceeded my expectations. The breathtaking view from our balcony overlooking Lake Ashi and the pirate ship sailing across the lake made our stay truly memorable. The staff was friendly and the location convenient. The well-maintained onsen and delicious breakfast options, including both Japanese and continental cuisine, were a definite highlight.

Felt like royalty, nothing to complain about.

I had an amazing stay at this luxurious lakeside hotel! The location was absolutely stunning, with breathtaking views of Lake Ashino and even a direct view of Mount Fuji. Being right next to the Hakonemachi cruise port, I was able to easily explore the area and visit the Togendai ropeway station. The hotel is situated in a beautiful semi-rural area, which added to the charm and tranquility of my stay.

I highly recommend this hotel to families and anyone looking for a luxurious and comfortable stay.

Loved the view of Mount Fuji and lake side location. The staff was very helpful and the room was clean with impeccable cleaning service. The breakfast was great and suitable for everyone. The hotel is also in a prime location, walking distance to the ancient cedar avenue and park. Just a short drive to Hakone Shrine and other key sights. It was a great romantic escape.

The shower was a bit of an issue as water would spill out onto the floor, but the overall cleanliness of the onsen with a Mount Fuji view made up for it.

This lakeside hotel offers a stunning view of the lake and is conveniently located near the ferry station, making it a perfect choice for exploring the local attractions. The spacious rooms are comfortable and come with amenities such as a large bathroom with a bathtub. The staff is friendly and provides excellent service, even giving a tour of the hotel upon arrival. The breakfast offers a variety of delicious options, including Asian dishes.

Limited restaurant options in the area.

I loved the beautiful view from my deluxe room at Hakone Hotel. Waking up to the sight of Mt Fuji and the lake was absolutely breathtaking. The breakfast buffet was delicious and offered a wide variety of options. The concierge staff was friendly and helpful, quickly assisting us with our bags upon arrival. The rooms were spacious and comfortable, exceeding expectations for Japanese standards. I highly recommend this hotel for its amazing location and great amenities.