Beautiful lobby and comfortable rooms. Reasonable prices for central location. Conveniently located near Ginza and train lines

Dated and in need of refurbishment. Impersonal and crowded hotel.

The suite at the hotel was perfect for our family with 3 kids. We loved the complimentary breakfast in the room and the evening delivery of soft drinks and wine. Having the option for in-room massages was a great convenience, especially when my husband had business dinners. The kids also enjoyed the special kits with slippers, toothbrushes, toothpaste, and sponges.

Felt cozy, no reason to complain.

The location was fantastic, with easy access to the main shopping street and great dining options nearby. The room was spacious and the twin beds were very comfortable. The bathroom was impressive, with a large shower area and a great bathtub with automatic filling system. The air-conditioning worked perfectly. The concierge was exceptionally helpful, even after 6pm. The staff were attentive, warm, and friendly.

Nothing, all was good.

The staff were super friendly and helpful, with excellent service. The hotel's massage services were great. The rooms were comfortable and beautifully appointed. The location was perfect, with a stunning view from the bar.

Couldn't stay longer.

I had a fantastic stay at this hotel! The cleanliness was top-notch, with pristine rooms and bathrooms that were sparkling clean. The water pressure in the shower was amazing, the best I have ever experienced at any hotel. The hotel facilities were excellent, with a gym that offered fabulous views over the city. The location was unbeatable, as it was close to the Imperial Palace and the Tokyo station. Transportation was a breeze, with the hotel being just a short walk from the nearest station. The staff were incredibly attentive and provided exceptional service, making me feel like a VIP throughout my stay. The absence of tipping in this city was also a great aspect, ensuring a stress-free experience.

Can't fault the property in any way.

This hotel is located in a prime spot right in the heart of Tokyo, making it convenient to access Tokyo Station, Tokyo Tower, and other popular attractions. The rooms are well-appointed and the bathrooms come with toothbrushes, makeup remover pads, and heated toilet seats. The service is outstanding, with friendly staff ready to accommodate every need. Breakfast is a standout, with an exceptional buffet featuring a range of options. The lovely view from certain rooms adds to the charm.

The hotel may lack some modern updates, which may be a problem for those seeking the latest facilities.

Great location, iconic hotel, superbly fitted rooms, top-class bathroom, impeccable staff.

Nothing, all excellent.

Great location opposite a park with access to good dining options. Quick walk to nearest subway station. Enjoyable ambiance, helpful staff, and upscale atmosphere with decent guests. a delightful stay. 🔆

Fantastic staff, incredibly helpful. Walking distance to restaurants, tourist spots, and shopping. Top quality food with great flavors. Excellent customer service from all staff members. Superb, spacious, and well-appointed room with pleasing park views. Comfortable beds and pillows. Outstanding restaurants in the hotel complex. Perfect location near high-end retail outlets, cafes, and world-renowned restaurants. Truly memorable stay in the city.

we had an amazing weekend in tokyo and the hotel surpassed our expectations. the location was perfect, close to the subway station and shopping district. the staff were incredibly welcoming and the food options were outstanding. everything was perfect, spacious room, great bath, and even the air conditioning was excellent.

The hotel where we stayed was in a great position, close to all the sights. The room was really spacious and comfortable with all the necessary amenities. The complementary drinks and snacks were also a nice touch. The pool and fitness area was surprisingly empty, so it was really nice to have that space to yourself.

I found the hotel to be quite old fashioned in decor and there were some things I didn't like, such as the shower head. , the check-in and check-out process was quite slow and there were always long queues.

This hotel exceeded our expectations with its exceptional service and luxurious amenities. The breakfast served in the room was a delightful touch, and the complimentary soft drinks and wine delivered in the evening added to the exclusive experience. Our suite was well-equipped with massage facilities, which made our stay even more relaxing. The hotel also provided thoughtful touches for children, including kits with toothbrushes, toothpaste, sponges, and slippers.

While our stay was nearly perfect, the only minor issue we encountered was the lack of outdoor swimming pool. However, this was outweighed by the indoor swimming pool, sauna, and spa & wellness center, which were all top-notch.

The hotel offers a variety of restaurants and bars, providing a wide range of dining options.

Felt incredibly welcome, couldn't find any reason to complain.

I had a fantastic stay at the Imperial Hotel in Tokyo! The room I booked was incredibly spacious and the view of the park opposite was beautiful. The beds were so comfortable, ensuring a great night's sleep. The hotel's restaurants were outstanding, offering a variety of dining options. The service provided by the staff was faultless, making me feel like a VIP throughout my stay. I highly recommend the Imperial Hotel for its impeccable service, luxurious amenities, and convenient location.

I had a wonderful stay at the Imperial Hotel - centrally located and perfect for exploring Tokyo on foot. The hotel's facilities were superb, and the professional staff made me feel welcome throughout my stay. The convenience of being near Ginza and the train stations was a huge plus. I highly recommend this luxury hotel.