Christmas at this hotel was a treat! the location was excellent with plenty of restaurants nearby, making it easy to find a great place to eat. the hotel offered a couple of complementary drinks which worked as a perfect start to a fantastic day. the cozy and clean rooms added to the positive experience, making it a delightful stay. the best part, though, was the luggage storage. Since we had an early flight home, the hotel staff stored our luggage so we could easily enjoy a stress-free visit to the Ameyoko market.

I recently stayed at Hotel Sardonyx in Ueno for a quick overnight trip. From the moment I arrived, I was impressed with the fantastic facilities and the warm welcome I received from the staff. Not only did I enjoy a complimentary welcome drink upon arrival, but I was also pleasantly surprised to find that breakfast was included in my stay. The location was superb, with easy access to various forms of public transport, making my journey to the airport the next day a breeze. The room was clean, comfortable, and well-designed, and I particularly appreciated the peaceful atmosphere and super-fast WIFI throughout the hotel. All of this at a really reasonable price. This was my second visit to this hotel, and I am pleased to say that it consistently delivers a great experience.

Can't recommend highly enough this hotel.

Convenient location; Comfy bed; Tasty breakfast; Well-equipped room; Good value for money.

Hard to think of anything.

the room was small, but that's typical for this city. I decided to upgrade to a room with a sofa, which was a great option for two people. the windows were well soundproofed, so I hardly heard any noise from the trains or traffic. the location was perfect, with a short walk to shops, cafes, and convenience stores. the hotel was also easy to find and travel to. I had a convenient and comfortable stay at Sardonyx Ueno.

Nothing, all excellent! 👍

I got great value for my money at Hotel Sardonyx Ueno. The room was compact but spotlessly clean, and the location was super convenient, with Ueno Park and shopping streets nearby. The staff went above and beyond to help me, making it my most enjoyable hotel experience in Tokyo.

Food for breakfast could have been better with more variety and options.

As old people, we loved the convenient location near train stations and the variety of restaurants and shops nearby.

We felt completely relaxed, no reason to complain.

Great location near transportation, parks and food markets. Enjoyed a welcome drink voucher at the hotel's café. Check-out at 1:00 pm was very convenient. Comfortable, big bed and room had all the needed amenities. Able to leave luggage with hotel staff.

The location was perfect for easy access to public transportation and exploring the city. The staff went above and beyond to accommodate our needs when we had an issue with a smoking guest on our floor, quickly offering us a new room. we had a comfortable and enjoyable stay at Sardonyx Ueno.

This hotel has a great location near Ueno station and hot shopping spots with many eateries to choose from. The rooms are cozy with useful amenities such as twin beds and a free standard breakfast that includes a Japanese option.

All was ok, nothing to improve.

Convenient location near train station and park. Clean rooms and helpful staff. Coin laundry is a handy amenity. Nearby shops and restaurants.

The hotel is conveniently located right next to a subway station, making it very easy to move around the city. Additionally, it is close to shopping options, including a market area. The hotel room is comfortable and has all the necessary amenities. The service is exceptional, with staff being helpful, friendly and accommodating. The breakfast options could be better, but there are other dining options nearby.

The breakfast options are limited and the arrangements could be better, as mentioned by some previous guests.

loved the central location, close to stations, easy access to attractions. staff was friendly and super helpful! exceeded my expectations for comfort and convenience.

Breakfast could be better.

As trekkers and a group of friends, we loved the convenient location and helpful staff. The hotel provided essential amenities in the room and additional complimentary amenities in the lobby. The room upgrade with a sofa made our stay more comfortable for two people. The windows were soundproof, allowing for a peaceful sleep. The hotel was close to transportation, shops, cafes, and convenience stores.

Felt well taken care of, no reason to complain.

our stay at sardonyx ueno was beyond perfect. the location was ideal, just a short walk to the subway and JR line. the staff was incredibly friendly and helpful, making our anniversary celebration even more special. the rooms were spotlessly clean and the bed was so comfortable, ensuring a great night's sleep.

No bottled water in room.

The hotel is conveniently located, making it easy to travel to and from the airport. It is also close to major train stations, allowing for easy access to various parts of the city. The rooms are clean and spacious, with comfortable beds and ample storage. The bathroom is roomy, with a large tub and separate shower. The staff is friendly and helpful, providing free luggage storage and assisting with any issues. the hotel offers a great location and comfortable accommodations.

The breakfast area can be quite cramped, especially during peak times.