We had a fantastic stay at The Westin in Cancun! The location was perfect for a quiet and relaxing beach vacation. Our ground floor room with direct beach access was a real treat. The staff were friendly and attentive, making our breakfast and happy hour experiences special.

Nothing to mention.

We had a short one-day stay and Richie made it incredible! He helped us with a fantastic activity and recommended must-see places. The hotel's location is a bit far but that's actually a plus, as it's cleaner and quieter. The clean beach allowed us to witness sea turtles at night and baby turtles in the morning. The breakfast was excellent with a wide variety and fresh omelets. The room was spacious and Wi-Fi was reliable. The private beach was beautiful and beach towels were provided. The fitness center was top-notch and the staff was friendly. Sea & Stones restaurant had delicious seafood with an amazing sea view. Funny birds singing in the morning added to the great atmosphere. Iguanas in the garden excited the children.

Recommend this hotel.

We loved the surf and turf restaurant, great value and delicious food. Perfect for young families. The Royal Beach Club rooms were spacious and included breakfast and happy hour. Excellent service from the restaurant and bar staff by the pool. The staff at the hotel were outstanding, attentive and provided excellent entertainment. Temperature checks and health forms upon arrival, ensuring a safe and comfortable stay. Comfortable and clean rooms, with a nice pool area and well-maintained beach.

Felt very well taken care of, no complaints whatsoever.

Ideal location near airport with pool, spacious rooms, gym, and Starbucks. Friendly staff made for a pleasant stay.

I had an amazing stay at this luxurious hotel! The location was perfect, situated on a beautiful beach away from the hustle and bustle of the city. I loved waking up to the sound of the waves crashing outside my room, it was so soothing. The staff here went above and beyond to ensure I had a pleasant stay. They provided excellent service, from the friendly waitstaff at breakfast to the attentive room service. The amenities were top-notch, with a spa and wellness center, outdoor swimming pool, and even a private beach. I especially enjoyed the delicious buffet breakfast and the poolside snack bar. The room itself was spacious, clean, and had all the necessary amenities. I was even delighted to find cute folded animals in my room every day!

I highly recommend this hotel to all my family and friends. They will be delighted by the stunning beach, the exceptional service provided by the staff, and the various amenities available.

The staff were incredibly helpful and courteous. They went above and beyond to accommodate our needs and ensure our stay was enjoyable. The pool was a highlight of our stay. It was clean, well-maintained, and provided a relaxing atmosphere for swimming and lounging. The location of the hotel was also a plus. It was conveniently situated near key attractions and amenities, making it easy to explore the city.

There was a lack of variety in the food options available. We felt that more options and a greater variety of dishes would have enhanced our dining experience.

I recently stayed at the Westin Resort & Spa and had a fantastic time. The highlight of my stay was the close proximity to the beach. It was just a short walk away and the beach itself was wide and gorgeous. I never had any trouble finding a good spot to relax and soak up the sun. The hotel also had plenty of pool and beach chairs available, so I always had a comfortable place to lounge. The breakfast at the hotel was delicious, and I especially loved the 2-for-1 happy hour at the pool bar from 5-6pm. The staff were generally helpful and friendly, making my stay even more enjoyable. I would definitely recommend this hotel for its beautiful beach and great amenities.

The best aspects of my stay were the stunning ocean view from the room and the delicious breakfast spread. The hotel facilities, including the pool and hot tub, were well-maintained. The staff was extremely helpful and friendly.

Nothing could have been better.

The beach was vast and clean, not overcrowded. Two restaurants offered different price ranges, but an intermediate choice would be welcomed. The gym was available.

The hotel is a bit far from the city, but that's a good thing as it means the area is cleaner and quieter. The beach is cleaner and more relaxed, and we even got to see sea turtles on the beach at night. The hotel staff, especially Richie, were very helpful and dedicated. They helped us have a great experience and recommended places we shouldn't miss.

Felt at home, no complaints.

I recently stayed at a beautiful resort with a spectacular beach of turquoise water. The location was perfect and I enjoyed spending time on the nice beach. The room was comfortable and the bathroom was clean and well-maintained. The staff provided excellent service throughout my stay. The breakfast options were delicious and there were plenty of facilities to enjoy, including a club lounge for platinum and Titanium members from 4-6pm. I had a fantastic experience and would highly recommend this resort.

The bar did not have my favorite Chardonnay available, which was a slight disappointment.

This hotel is excellent value for money, with well-maintained rooms and basic amenities, including clean beach towels and a fridge. The staff goes above and beyond, paying attention to details and offering local dishes for breakfast.

All was good, nothing to complain about.

The location and beach were beautiful. Fun activities for families. Friendly and helpful staff. Great bus transport.

Can't fault the property.

I recently had the chance to stay at this hotel and I must say, I was pleasantly surprised. the location of the hotel was perfect for me. It's situated on the quieter end, closer to the airport, which meant I could enjoy a more peaceful atmosphere away from the hustle and bustle of the main restaurants. And the best part? It's right on the beach, offering stunning views of the ocean.

My stay at this hotel was quite satisfactory.

We stayed at a luxurious hotel closer to the airport, right on a beautiful beach with stunning views. The service was excellent, with staff readily available to help us with anything we needed. The dining facilities were top-notch, with a wide selection of food and drink options. We especially enjoyed the staff's creativity in making beautiful folded animals left for us in our room every day. The leisure centre and spa were also a great addition, adding to the luxury feel of the place. Marcos at the breakfast restaurant was amazing, delivering excellent service every time.

Highly recommended to family and friends for the excellent services and amenities available here.