The location of the hotel was very convenient, just across from the airport. This was great for our early flight. the staff at the front desk were friendly and helpful, especially Kayla, who always had a smile on her face. We also enjoyed the fact that there were amenities provided in the room, such as an electric jug for making hot beverages.

We found the bed to be quite uncomfortable and woke up with backaches every morning. Another downside was the inconsistency of the breakfast staff's attitude.

I stayed at the Novotel near the airport for one night before my early morning flight. The staff were exceptional and helped me with my travel application for Nuie. They even printed the documents I needed and delivered them to my room. The room was clean, quiet, and perfect for a restful night's sleep. The room service was prompt and the food was tasty and hot. it was a great experience and I would definitely recommend this hotel.

Would be happy to recommend this hotel.

The rooms at this hotel offer a stunning view of the Manukau Harbour and airport. The beds are comfortable and the rooms are clean. The restaurant is modern and the staff are lovely and helpful. The bed was especially good for difficult sleepers, providing soft support and a range of down pillows. The hotel staff surprised a guest on their birthday with a chocolate cake and singing happy birthday. The hotel's convenient location near the airport made it easy for guests to collect friends and family coming off early morning flights. The buffet breakfast was nice and it was convenient to have good food available without having to leave the hotel.

Felt snug, no reason to complain.

The hotel is conveniently located near the airport, easy to access from the long stay car park and bus stops. Clean and comfortable rooms with good bathroom facilities. Room service and dinner buffet offer a good selection of meals and snacks. Friendly and helpful staff, great gym facilities.

Convenient location at the airport. Helpful and friendly staff. Quiet rooms with luxurious bathrooms and great views. Perfect stay overall. Will return.

We stayed with our family and were pleasantly surprised by the spacious rooms with comfortable bedding. The breakfast was delicious and had a great variety. The staff was friendly and accommodating throughout our stay. we would recommend this hotel.

Convenient airport location, free bus transfer between airports, late check-in availability, and early check-in flexibility. Professional staff, clean and modern facilities. Comfortable beds for a good night's sleep. Despite airport closure, staff remained calm and efficient. Spacious and quiet rooms with modern amenities. Ideal for late night arrivals. Enjoyable breakfast with friendly service.

Close proximity to the terminal, modern and quiet, comfortable bed, friendly staff, quick service.

Almost perfect.

The convenience of this hotel is unbeatable, with its prime location right next to the airport entrance. the staff at the front desk were incredibly friendly and helpful, ensuring that our stay was enjoyable from start to finish. We particularly enjoyed spending time in the ground floor bar, where the attentive and friendly staff made our experience even more delightful.

We did experience an issue with our credit card reservation. the hotel made two reservations instead of one and it has been two weeks but we still haven't received the refund for one of the reservations.

We had an exceptional experience at this hotel. The location was perfect, right beside the international airport, making it extremely convenient for our early flight. The room was beautifully decorated and had all the necessary amenities like ironing facilities, tea and coffee facilities, and a mini-bar. The staff were friendly and welcoming, providing top-notch service from the moment we checked in. The hotel also had great facilities, including a jacuzzi and a TV room. we were impressed with the level of comfort and luxury this place offered.

We would highly recommend this hotel to all.

This hotel is unbeatable in terms of location - just a 1-minute walk from the international terminal. The room was surprisingly quiet, with no airport noise. The bed was super comfortable and the bathroom was clean and modern. The breakfast had a great range of options and was excellent. It provided everything we needed after a long flight.

We felt completely happy with our stay and had no complaints at all.

The location is superb for a flight out of AKL, just across the street from the airport entrance. The hotel offers comfortable, clean, and updated rooms. The onsite restaurant serves excellent meals, one of the best we had during our trip.

Felt very happy, no complaints.

We loved this place. The location was amazing, just across the international terminal. The room was clean, quiet, and comfortable. We enjoyed the room service, it was fast and the food was tasty. There were plenty of towels and we even got complimentary water. The wifi was a bit slow, but we didn't mind. Despite being close to the airport, we hardly heard any noise.

The Novotel Auckland Airport is a fantastic choice for budget travelers. The hotel offers modern and comfortable rooms, with plenty of facilities and amenities to enjoy. From the tastefully decorated rooms to the emphasis on being eco-friendly, this hotel is a pleasant surprise. The location is unbeatable, just a short 6-minute walk from the international terminal. The staff are friendly and helpful, making check-in and check-out a breeze. For those who enjoy watching planes, the room offers a great view of the eastern end of the runway. And don't forget the free WiFi and movies!

Felt safe and secure, no complaints.

The hotel is conveniently located just a short walk from the international terminal, making it a great choice for business travelers. The rooms are clean and comfortable, with a kingsize bed ensuring a good night's sleep. The service provided by the staff is excellent, and they are friendly and accommodating. The buffet breakfast offered in the ballroom is enjoyable and the renovation of the restaurant area does not impact the overall experience. the hotel's proximity to the airport precinct and the sea offers a pleasant view and easy access to onward travel.

One downside mentioned by a guest was the high price of the buffet meal, which did not match the expected standard. However, it should be taken into consideration that the hotel is facing staffing shortages which may affect their ability to maintain the standards they aim for.