The hotel is located in a picturesque area, with a stunning view of the city and Casco Viejo. The rooms are spacious and luxurious, with a touch of antique decor. Guests have praised the exceptional hospitality of the staff, who go above and beyond to make your stay memorable. The breakfast is delicious, with a wide variety of options to choose from.

The hotel could improve in terms of efficiency, as some guests have experienced delays in getting assistance and slow processes.

Loved the beautiful grounds of the hotel and the refreshing pool. the staff were very welcoming and had excellent customer service. the complimentary strawberry lemonade and mint-infused cool towels were a great touch. the restaurant service was exceptional, and the waiter was attentive and knowledgeable.

The air conditioning temperature throughout the hotel was too cold, even the staff agreed. the service at the patio breakfast was slow, and it took over an hour to receive the order.

Great food, good quality cuisine. Service is good. Staff helpful and nice. Highly recommended for Casco Antiguo. Beautiful location on the water. Spectacular rooms. Attentive staff. Included breakfast is great. Coffee shop has good cappuccino, sandwiches, and pastries. Walking distance to shops and restaurants. Great pool and gym. Elegant colonial style. Amazing rooms. Spacious desk for work. Great view and sunrise. The GM checks if all is fine. Special breakfast is worth it. Gorgeous hotel. Kind and helpful staff. Perfect location for convention center. Fantastic spa treatments and comfortable massage beds. Comfortable and beautiful room with attention to detail. Loved the experience.

Location fantastic, beautiful rooms, attentive staff, great included breakfast, good coffee shop, walking distance to shops and restaurants.

Nothing for me.

I had a wonderful stay at Sofitel Legend. The hotel is absolutely gorgeous and the location was perfect for my needs. The staff went above and beyond to ensure my comfort and satisfaction. The spa treatments were exceptional, and the massage beds were the most comfortable I've ever experienced. The attention to detail in the room was beautiful, and I loved having a sitting room, bar, and balcony. it was the perfect stay.

I would have appreciated better communication from the front desk regarding the need to use a door tag for housekeeping. It took me a while to figure out the light switches in the room, and it was a bit inconvenient that the bathroom lights weren't connected to the main lights.

This hotel was the epitome of luxury. From the exclusive amenities to the attentive staff, every need was met with ease. The spa was a haven of relaxation, offering a variety of massages, including foot and back massages. The infinity pool with sun loungers was the perfect place to unwind and enjoy the beautiful view of the city. The poolside snack bar with delicious drinks and snacks was a delightful experience. The location of the hotel was perfect, situated in the heart of Casco Viejo, with easy access to restaurants and shops.

The only minor issue during my stay was the slow service at the restaurant. While the food and presentation were excellent, the service was quite slow, causing a delay in dinner.