We had an amazing stay at this hotel. From the moment we arrived, the staff went above and beyond to ensure our comfort. They assisted with our bags and took care of all our needs throughout our stay. The service was outstanding, and they even remembered our surname whenever we approached the service desk. The hotel is conveniently located right across from the train station and next to a mall. The cleanliness of the hotel was impeccable, and the facilities were top-notch. We also enjoyed a delicious breakfast with a wide variety of options. the staff, location, and hotel facilities were the best aspects of our stay.

Cannot find any fault.

I had a great experience at the hotel in Tainan! The hotel staff provided excellent service throughout my stay. They were friendly and efficient, making sure all my needs were met. The buffet breakfast offered a wide variety of delicious options, including a tasty hot Americano. The comfortable and clean room had a fantastic city view from the high floor, allowing me to enjoy the sights of the city. I also appreciated the convenient location of the hotel, with easy access to a nearby shopping mall and attractions. The free shuttle service to key destinations was a fantastic advantage for exploring the city.

One small inconvenience I encountered was the outdated schedule pamphlet for the connecting train from Taiwan Railways Tainan station to Taiwan High-Speed Railways. However, this was quickly resolved as I double-checked the train schedule on the official THSR website.

Impressive breakfast spread, clean bedding, and large king bed. Convenient location near train station. Friendly and helpful staff. Strong water flow in shower facilities.

Luxurious rooms with comfortable beds, sofa area, business desk, and bathtub. All rooms have city views. Excellent sauna facilities, well-equipped gym, and fast elevators. Helpful staff providing recommendations. Convenient location near train station and department store.

From the moment I arrived, the staff at Shangri-La made sure I felt welcome and well taken care of. They went above and beyond to ensure my stay was enjoyable. The room was clean and comfortable, and the amenities were top-notch. The hotel's location was convenient, with easy access to a mall and the train station. The food at the buffet was delicious, and I particularly enjoyed the laksa noodles prepared by Executive Chef Ooi. I had a fantastic stay at Shangri-La and would highly recommend it.

Spacious rooms, comfortable beds, clean, great breakfast buffet, convenient location.

Couldn't stay longer.

We had an amazing stay at this hotel! The location is perfect, being very close to the train station and providing easy access to public transportation. The staff was incredibly helpful, from the moment we arrived at the entrance to the service desk. They assisted us with transportation, restaurant reservations, and even helped us with special requests like storing breast milk and arranging for dry ice to be delivered. The level of service exceeded our expectations and they always remembered our surname whenever we approached the service desk. We felt well taken care of throughout our stay. Additionally, the cleanliness of the room was impeccable, with the staff cleaning it twice a day. The hotel facilities were luxurious, and we enjoyed using the pool and the health club. The breakfast spread was impressive, and the bedding was clean and comfortable. We definitely plan to return to this hotel in the future!

Nothing not too like.

The hotel had a warm pool and convenient location near Tainan Railway Station. The staff were friendly and helpful. Scooter rental was available nearby.

Felt warm, no complaints whatsoever.

We were thoroughly impressed with our recent stay at Shangri-La. The check-in process was smooth and the service throughout our stay was excellent. The rooms were clean and well-maintained, offering a comfortable and relaxing environment. The breakfast spread was impressive, with a wide variety of options to choose from. Despite a few minor drawbacks, we highly recommend this hotel for a fantastic stay in Tainan.

The Plaza Suite was perfect for us, offering a spacious sitting room, a large bathroom with a walk-in closet, and a comfortable bed. The breakfast spread was impressive, with a good variety of options to choose from. We especially appreciated the big pillow menu, as it ensured we had pillows that were perfect for our necks. The hotel also had a very big lobby with plenty of meeting areas, making it convenient for short business meetings. The staff was friendly and provided impeccable service right from the moment we called to inquire about early check-in. They even made my wife's birthday a memorable experience.

We felt right at home here and had no complaints.

The breakfast spread was impressive with a great selection. The bedding was clean and the king bed was larger than usual. The shower facilities were good, with a strong water flow. Staff were exceptionally well trained and went out of their way to ensure comfort and fulfill requests. The hotel's location was convenient and the property was well designed. The bed was comfortable with high-quality sheets. The business center and concierge staff were wonderful and provided efficient service. The hotel also had an excellent location, being close to the train and bus station and within walking distance to many attractions. The large, well-appointed rooms had comfortable beds and pillows. The staff at the restaurant were friendly and efficient, and the breakfast and dinner buffets offered a variety of high-quality dishes. The outdoor rooftop swimming pool was also a plus.

Felt very well taken care of, no complaints at all.

We had a fantastic stay at this hotel. The staff went above and beyond to make our experience exceptional. They helped us with everything from luggage assistance to restaurant recommendations. The location is perfect, right next to the train station and within walking distance to Cheng Kung University. The room was spacious, clean, and comfortable. The breakfast spread was delicious, with a wide variety of dishes including local specialties. the hotel facilities and transportation options were top-notch.

Not one thing. Everything about our stay at this hotel exceeded our expectations.

The value for the money was incredible, with a luxurious room that had a comfortable king size bed and great views of the city. The location was convenient, with easy access to the train station, and the staff were friendly and helpful throughout my stay.

The food for breakfast could use some improvement, particularly the coffee options.

The room was spacious and the bed was incredibly comfortable. The hotel facilities, including the sauna, steam room, and gym, were top-notch. The breakfast offered a wide variety of delicious options, including Chinese, Japanese, and warm dishes like soups and noodles. The staff were efficient, friendly, and provided excellent service. The hotel's location right next to the train station and the Far Eastern Mall was convenient for transportation and accessing delicacies and refreshments at the Horizon Club Lounge.

All was perfect.

Polite, helpful staff. Close to train station. No subway or MRT. Easy bus/taxi access. Unique cocktails, tasty snacks in lounge. Clean swimming pool. Comfortable and satisfying stay. Luxurious for reasonable price. Extremely comfortable bed. All-in-one room amenities. Good city view. Excellent sauna facilities. Well-equipped gym. Fast elevators. Great staff recommendations. Convenient location. Friendly and helpful staff. Good breakfast spread with local dishes.