I had a fantastic stay at a lovely hotel with great amenities. The family room was spacious and comfortable, with a good wifi connection. We all enjoyed the swimming pool and the staff were incredibly friendly and helpful. The food at breakfast was delicious, although I wish there had been more vegan and gluten-free options available. I would highly recommend this hotel.

The hotel is conveniently located, making it easy to explore the surrounding areas, either on foot or by taxi. It is situated in a quiet residential area, close to a beautiful nature reserve. The restaurant accepts card payments, providing convenience for guests.

Some aspects of the hotel seem outdated and in need of refurbishment, giving it a slightly run-down appearance.

Spacious room, cozy bed. Helpful receptionist. Clean common areas. Enjoyable English breakfast.

The breakfast was well presented and a great start to the day. The pool area was excellent and very pleasant. The room had a nice shower and comfortable bed with good pillows. The restaurant offered good food at a reasonable price.

Nothing - all excellent.

As young people, we loved the spa and leisure area. It was clean, relaxing, and had friendly staff.

Felt truly spoilt, no complaints whatsoever.

Great location, friendly staff, clean swimming pool and changing rooms, spacious and tidy room, comfortable beds.

Didn't dislike anything about the property.

The staff at the hotel were always pleasant and friendly, making my stay enjoyable. The size of the room was nice and the bed and pillows were comfortable with clean sheets. the buffet breakfast offered a wide variety of options and was well-stocked.

Check-in process took quite a while, with only one receptionist handling multiple tasks. The carpet in the room was in poor condition, with stains and burns.

Pool and sauna were good, but steam room non-operational. Towels had to be requested, no soap in male showers. Friendly staff, especially housekeeping. Breakfast was satisfactory. Spa treatments were excellent, Sylvia and Abbey provided top-notch massages and pedicures. Room service steak was delicious.

We recently stayed at Muthu's Belstead Brook Hotel for a relaxing two-night break. The location is quiet and lovely, and the staff are excellent and very helpful. The hotel is beautifully furnished and decorated, with a grand atmosphere. Our superior double room was clean and comfortable, and the dining room had a cozy and relaxing ambiance. The evening meals were delicious and the breakfast had a wide variety of choices. We particularly enjoyed the pool. We will definitely be back soon!

Couldn't recommend this hotel more.

The hotel offers great value for money with affordable prices for a pleasant stay. The attention to detail is evident, from the well-maintained rooms with large 42-inch TVs and garden views, to the friendly and accommodating staff. The basic amenities are provided and the location on the outskirts of the city, amidst idyllic surroundings and lovely gardens alongside a babbling brook, adds to the charm of the stay.

Everything was satisfactory, with no major areas for improvement.

I had a fantastic stay at the Belstead Brook Hotel. I got great value for my money with a clean and spacious room, and the location was perfect for a relaxing getaway. The staff went above and beyond to make me and my husband feel welcome and taken care of, especially since he was on crutches. We truly felt like they cared about our comfort and well-being.

The morning meal could have been improved with better customer service from the breakfast staff.

The hotel's leisure facilities were a real highlight of our stay. We had access to a pool, sauna, steam room, jacuzzi, and comfortable sun lounges. Additionally, the staff at the hotel were all very friendly and provided excellent service. The basic amenities in our room were clean and met our needs, and the bathroom facilities were excellent, ensuring that we had a comfortable stay.

While our room was clean, it was in need of some repair and updating. The dated and unpleasant decor detracted from the overall experience.

The staff at reception were exceptionally polite and helpful, providing clear explanations and directions. The hotel's cleanliness and beautiful setting made for a pleasant stay. The pool was a great facility for relaxation. The hotel decoration was unique and filled with great pictures. The room was good and the food was excellent. The desk staff were great and accommodating. The complimentary shower gel and new shower were nice touches. The hotel also had high chairs for kids, which was convenient. The cleaning staff were also friendly.

Felt comfortable and staff always ready to assist.

We spent our New Year here and enjoyed the free champagne and chocolate strawberries. The location was great, close to attractions and restaurants. The room was spacious and had a nice view.

The room was dirty and the bathroom had moldy tiles. The bed was uncomfortable and the linen had stains.