Staff professional. Upgraded to executive. Quick, tasty room service. Great, quiet location near tram stop.

The location of the hotel was superb, close to all major attractions. The room was kept spotless and had all necessary amenities. The staff were accommodating and lovely. Parking was available for a fee. Overall I loved my stay at this hotel, highly recommended.

Comfortable bed, superb shower, spacious room, friendly staff, good value upgrade.

Can't fault anything about it.

The value for money at Best Western Plus was excellent with a superior double room upgrade that had a superb shower and adequate TV. The location was perfect for exploring the city center, and the staff, especially Deborah and Dora, were incredibly friendly and helpful.

The breakfast menu could have been improved by offering a wider variety of options.

Rooms were spotless and supplied with fresh towels and tea and coffee. Delicious food was brought straight to our room. The executive room was quiet and featured a comfy bed, sofa, and walk-in shower with free toiletries. The air conditioning worked great and staff were attentive to our needs. A wonderful accommodation experience.

As youngsters, we absolutely loved our stay at this hotel. The room was beautiful and clean, and we especially enjoyed the comfortable bed and the amazing shower. The breakfast was delicious, and we were impressed by the friendly and helpful staff. The complimentary drinks were a lovely touch, and the location was ideal.

We felt really comfortable during our stay and had nothing to complain about.

We loved our stay here! The location was ideal for exploring the city centre, and we arrived easily via public transport. The staff were very friendly and allowed us to check in early. Our room was clean and well-equipped with everything we needed, like tea and coffee facilities, an ironing board, and toiletries. The bed was very comfortable, and the air conditioning kept us cool despite the heat outside.

We would recommend this place to anyone looking for a great, centrally located hotel in the city centre. The staff were accommodating, and we appreciated their attentive service.

We stayed at a hotel in a great location, just a short walk from all the attractions. We loved having breakfast in the bright and airy conservatory area and the tram line was just a stone's throw away. The Christmas market was also not far. Our room was clean and spacious with a good range of facilities like an iron and a board. The staff were helpful and friendly and restocked the coffee and milk every day.

If you want to be right near to everything you need for a great stay, this hotel is the perfect choice. It's located right in the center of the city, making it convenient for exploring all the attractions and shops. The rooms are comfortable and spacious, with a great bathroom and all the necessary amenities. The staff is incredibly friendly and helpful, providing excellent service throughout your stay. And to top it off, the breakfast is delicious and will give you a great start to your day.

The parking facilities could use some improvement.

Stayed at this centrally located hotel and was impressed with the helpful staff and their assistance when I misplaced my keys. The air-conditioning in my room worked perfectly, and the shower design prevented any water from spilling onto the floor. The staff went above and beyond, allowing me to bring a bottle of wine to the bar to have it opened and even providing a bucket of ice. The location was convenient and the bathroom was spotless.

Felt absolutely spoiled during my stay, no complaints whatsoever.

During my New Year's stay, I enjoyed the complimentary snacks and beverages that the hotel provided. The location of the hotel was perfect, as it was near all the main attractions. the room had a stunning view of the city.

The hotel lacked any special touches that would have made the experience more memorable. The restaurant was bland and could have been more inviting.

As adventure travelers, we loved the convenient on-site parking and the spacious, newly refurbished suite. The tasteful decor and comfortable furnishings made for a pleasant stay. The bathroom amenities, including the anti-mist mirrors, were a nice touch. Additionally, the friendly and helpful reception staff added to the overall positive experience.

Felt at ease, no reason to complain.

Excellent location. Convenient parking. Comfortable bed. Good water pressure. Clean and tidy rooms. Lovely size superior room. Peaceful room. Lovely bathroom.

Everything was fantastic.