Excellent food, both breakfast and dinner. Superb customer service from friendly staff. Clean, nicely decorated room. Convenient location for exploring the area. Lovely stay overall.

Warm welcome, complimentary room upgrade, lovely ground floor room, clean and well-furnished, big bathroom, friendly and accommodating staff.

All good.

Excellent welcome, comfortable seating, clean rooms, ideal location, good breakfast.

Nothing not to like.

This hotel is a hidden gem in a quiet residential area, just a short walk away from the bustling city center of Chester. The rooms are well-equipped with a comfortable bed and plenty of space, including an adjoining bathroom. The breakfast offers a wide variety of options, with eggs cooked to perfection.

No major issues, everything was satisfactory.

We had an amazing stay for my husband's birthday. The hotel staff went above and beyond to make it special, with balloons, banners, and chocolates in the room. The restaurant served delicious food for both dinner and breakfast. The hotel is conveniently located within walking distance of the town center, but still in a quiet location. The staff were friendly and welcoming, making our stay even more enjoyable.

Nothing all good.

We had a fantastic stay at this hotel. The cleanliness was impeccable, with well-maintained rooms and public areas. The hotel facilities were top-notch, including a bar and plenty of comfortable seating for guests to relax and socialize. The off-road car park provided convenient and secure parking for our vehicle. The location, a mere 15-minute walk to the city center, made it easy for us to explore this city's attractions. The staff were friendly and attentive, ensuring our needs were met throughout our stay.

All was perfect.

This hotel is located in a nice residential area, but still within close proximity to the city center. The rooms are clean and modern with a comfortable double bed. The bathroom is well-maintained and includes all the necessary amenities. The staff is friendly and provides excellent service. The restaurant offers a great dining experience with a variety of options and locally sourced ingredients.

All was excellent.

Spacious and well-appointed public areas. Excellent freshly cooked breakfast. Quick service and staff very obliging.

Felt like they were family, no complaints.

The staff were excellent and knowledgeable, helping us book tickets. The meal in the restaurant was delicious and good value for money. The housekeeping staff went above and beyond by leaving chocolates for my daughters. The location was quiet and the female staff were friendly and polite. The hotel had lovely seating areas inside and out.

Felt extremely welcome, no complaints.

The location of the hotel was excellent, being close enough to the city centre to walk into. The restaurant provided delicious meals, making it a great option for dining. The staff were friendly and accommodating, providing a warm and welcoming service.

Some areas of the hotel could use a bit of TLC, but it did not affect our overall experience.

The bed at Brookside Hotel & Restaurant was incredibly comfortable, making for a restful night's sleep. The breakfast was delicious and offered a great variety of options. The staff at the hotel were friendly and accommodating, ensuring that all of our needs were met. I had a wonderful stay and would highly recommend this hotel.

our recent honeymoon stay in chester was made even more memorable at brookside hotel & restaurant. the staff were friendly and went out of their way to make us feel welcome. the breakfast was a delicious surprise, with a variety of new flavors to try. we loved the peaceful location and comfortable rooms.

Wonky bed.

Stayed here for the weekend and had a lovely time. The staff were welcoming and friendly, and the bed was amazingly comfortable. The breakfast was to die for, I especially enjoyed the full breakfast and the salmon and scrambled eggs. , the location was convenient with a bus stop at the end of the street and only a short walk into the city centre.

The room was a bit small, not enough space for both our bags on the floor. , the decor was a bit dated and the ceiling tiles in the shower room looked old and needed replacing.