Clean and comfortable room. Friendly and helpful staff. Spacious and well-lit parking lot. Great location. Decent breakfast. Exceptional bed and linens. Coffee available in room and lobby. Perfect for a first stay at Best Western

Absolutely nothing to say about dislikes.

Spacious and clean room with comfortable beds. Friendly and professional staff. Great location with easy access to shopping and restaurants. Good breakfast options with a clean and large eating area. Smooth check-in process.

What a wonderful stay! We were in New Albany for a weekend getaway and stayed at Best Western. The hotel was impeccable, from the clean and fresh lobby to the spotless room. The bed was unbelievably comfortable, ensuring a good night's sleep. Parking was a breeze and the location was perfect with plenty of shopping and dining options nearby. Easy access to the interstate was a huge plus. The breakfast spread was impressive, offering something for everyone's taste. The standout was definitely the friendly kitchen staff, especially the lady on Saturday, March 19th. She kept the area stocked, clean, and greeted us with a smile.

Can't recommend this hotel highly enough!

The staff is incredibly friendly and hospitable, ensuring a comfortable stay for guests. The cleanliness of the hotel, from the lobby to the rooms, is outstanding. The beds are exceptionally comfortable, providing a good night's sleep. The location is convenient, with various strip malls and dining options within a short distance. The parking is ample and the access to the interstate is easy. The breakfast area is spacious and clean, with the promise of a hot breakfast.

Felt exceptional, no complaints.

As budget travelers, we really appreciated the excellent value we got at this hotel. The room was clean, comfortable, and had a great air conditioner. The staff was friendly and helpful, making our stay even better. The location near the Interstate made it convenient for us to get around.

Felt right at home, couldn't find anything to complain about.

This hotel is great! The location is perfect with lots of restaurants nearby. Rooms are comfortable with great amenities like kitchenettes and alarms. The staff is accommodating and breakfast is delicious.

No major issues, everything was fine!

We loved the cleanliness and facilities of the hotel. The rooms were outstanding and the air conditioner worked great. We were impressed with the delicious breakfast offerings that varied each day. The staff provided excellent service, and the location was perfect as it was close to many restaurants and shopping options, within walking distance.

Nothing, it is perfect.

Spacious room, big window. Comfortable. New decor, great staff. Good location, near shopping center and restaurants. Country setting, safe for car. Decent breakfast.

Great customer service, accommodating late checkout, and delicious breakfast. Comfy beds, good furniture. Some cleanliness issues with the carpet and shower, but overall a clean room and lobby. The housekeeping staff was very helpful and efficient.

During our stay at Best Western, we were impressed by the cleanliness and modern updates of the rooms. The amenities provided, such as the microwave and refrigerator, were a great convenience. The staff went above and beyond to accommodate our needs, even cooking a special request for my grandson. The breakfast spread was delicious and the friendly service made it even more enjoyable.

I had a wonderful stay at this hotel as it ticks off all the right boxes for a comfortable experience. the location serves the purpose quite well, with several restaurants around, a Walmart and Walgreens, and gas stations nearby. It was easy to locate and maneuver, making it hassle-free. Additionally, the hotel is surrounded by restaurants, grocery shopping retail, and even has a mini mall right across the street. The beautiful lobby and good front view from the guest room definitely add to the overall appeal.

All was A-okay during my stay; no complaints whatsoever.

This hotel is in a great location, close to many restaurants and overall close to everything. The room was comfortable and had enough outlets for electronic devices. Additionally, the TV was up to date and the bathroom was fine with hot water.

The service was not up to par. The staff was rude and unprofessional, making it an uncomfortable stay.

The breakfast was fantastic, with a wide variety of choices. The kitchen staff was friendly and kept the area clean. The room was clean, good value, and had a great air conditioner. The hotel's location was convenient for accessing the interstate.

Couldn't fault.

The hotel was extremely clean and well-maintained. The comfortable beds made for a great night's sleep. The location was convenient, with plenty of dining options and shopping nearby. Easy access to the interstate was a plus. The breakfast area was spacious and clean, and they offered a hot breakfast.

Felt like home, no complaints.

The value for money at this hotel was outstanding. The room was spotlessly clean and the bed was incredibly comfortable. The location was perfect, with plenty of shopping and dining options within walking distance. The staff were polite and helpful, making for a pleasant stay.

The food for breakfast could be improved.