the location is great, close to the metro and cruise terminal.

the walls are paper thin, making every noise from neighbors audible. the air conditioning was faulty and we had to change rooms.

The hotel had a great design and was centered around Gen Z. The room was small but adorable and comfortable, with easy control settings on the iPad. The staff was friendly and the breakfast was delicious. The rooftop pool and bar were a must-try.

Felt immediately at home, no complaints whatsoever.

I had a great stay at this new hotel! the concept and high-tech features, as well as the efficient rooms and common spaces, made it feel very European. It's not your typical US chain hotel. It's perfect for young and trendy Western European travelers. I highly recommend it, especially if they keep the price in line with the amenities. Plus, there were no resort fees, which is a huge win for me!

For us, it was the ideal choice. 👍

Great room with modern furnishings. Incredible view of Biscayne Bay. Exceptional XL bed and fluffy pillows. Full room control via amazing iPad. Very happy with helpful ambassadors. Excellent location near Miami-Dade Arena. Modern gym with Peloton bikes.

Can't think of anything.

The breakfast was delicious with plenty of seating and views. Helpful assistance from nearby CVS. The hotel had a great design centered around Gen Z. The small room was adorable and easy to control with the iPad. The staff were friendly and the facilities were fantastic, especially the rooftop pool.

Great room with modern furnishings, incredible view on Biscayne Bay and Heat Arena. Exceptional XL bed and fluffy pillows. Full room control via iPad. Excellent blackout blinds and soundproofing. Helpful ambassadors. Impressive gym with Peloton bikes. Delicious breakfast. Will definitely return!

The hotel is conveniently located near popular attractions such as the Miami-Dade Arena and the bayside marketplace. The modern design of the hotel and the comfortable rooms make for a great stay. The self-check-in process is easy to navigate, and the staff is available for assistance if needed. The rooms are compact but well-designed, with an iPad to control the lights, temperature, and TV. Additionally, the hotel offers a modern gym with Peloton bikes.

The glass room for the toilet lacks privacy, which can be uncomfortable for some guests.

The room was so comfy with a big, cozy bed and an iPad to play around with. I loved the air conditioning and the free WiFi made it easy to stay connected.

I wish the cable TV had more channels.

I loved staying at Citizenm in Miami! The hotel had a trendy design and catered to a younger crowd, which created a great atmosphere. The room may have been small but it was adorable and comfortable, with a high-tech iPad control system for easy adjustments. The staff was friendly and the breakfast was delicious. I can't wait to come back and use the rooftop pool and bar!

Great location, in front of an arena and close to a marketplace. Room is compact but efficiently designed with an iPad to control the lights, temperature, and TV. There is also a modern gym with Peloton bikes.

Parking can be difficult as the hotel doesn't offer solutions and there is no bidet or vanity/toilet set in the room. the air conditioning cannot be switched off or adjusted above 26 °C.

had an amazing overnight stay at a super convenient and stylish hotel in Miami. Citizenm exceeded my expectations with their modern rooms, friendly staff, and fantastic rooftop bar.

App glitches caused confusion with check-in and restaurant orders.

I recently stayed at CitizenM in Downtown for a weekend getaway. The common areas were great and the small but functional room had a comfortable bed. The gym, although small, served its purpose. The added bonus of a free drink was a nice touch. The hotel's cleanliness and cozy vibes, along with the friendly staff, created a welcoming atmosphere. The rooftop offered amazing views and the colorful common spaces made it feel like a home away from home. a satisfying and value-for-money choice.

Totally recommend this hotel.

Recently stayed at Citizen M for a short business trip. The views were excellent and the location was great, close to the port. The colorful art on the walls added a pleasing aesthetic touch. The room was a pleasant surprise, with smart features and customizable lighting, air conditioning, TV. The service was exceptional, with special mention to Rolee and Richard for going above and beyond. a comfortable and enjoyable stay.

Couldn't recommend this hotel more.

The rooms are small but well-equipped with high-tech features controlled by an iPad. The shower is spacious and the bed is comfortable. The staff is incredibly friendly and treats guests like friends. The lobby/living room is a great place to work with fast WiFi. The location is convenient and the rooftop pool and bar are amazing. Breakfast is delicious with a good variety and the coffee is excellent.

Felt more than at home, no complaints.

The staff is outstanding, always helpful and engaging with a smile. The bars and rooftop area are beautiful, and the hotel is clean and secure. The common areas are well-designed for work with laptops and devices, and the WiFi is fast. The rooms may be small, but they have everything you need, with hi-tech features like iPad controls for temperature, TV, lights. The shower is spacious, and the bed is comfortable. The breakfast is good with gluten-free options, and the staff is accommodating. The hotel offers a rooftop pool and bar, and the best thing is the friendly and welcoming staff, who treat you like a friend.

Felt so relaxed, no complaints whatsoever.