The staff, service-oriented, helped with reservation mix-up, courteous and competent, assisted with lost item, great location near Hampton and Williamsburg.

All was perfect.

The hotel is conveniently located near I-64, making it easy to access and close to restaurants. The rooms were very quiet, ensuring a peaceful stay. The hotel offered basic amenities like a large TV, comfortable bedding, and pillows for a good night's sleep. The renovation of the rooms made them fresh and nice, adding to the overall experience.

One aspect could be improved in terms of cleanliness as one room smelled horrible and had a missing iron. However, this issue was isolated and did not affect the overall stay.

Great location near Kroger and Starbucks. Good lighting and plenty of sunshine from the big windows. The staff is professional, courteous, and pleasant. Shonda went above and beyond to accommodate me and find me a better room. I appreciate her genuineness and compassion.

Felt like they were family, no complaints whatsoever.

We had a fantastic romantic escape at this hotel. The room was beautifully furnished, with a cozy couch where we could relax and unwind. The on-site restaurant was convenient and the service was friendly. We especially enjoyed the delicious French fries. The location was perfect for us, with easy access to nearby attractions and shopping options. it was a comfortable and enjoyable stay.

There were a few downsides to our experience. The food at the restaurant was hit or miss, with a tough chicken sandwich being a disappointment.

Excellent service, fully stocked bar, luxurious bedding, convenient location, clean and safe, preferred parking spot.

Nothing.

Our stay at Courtyard was great! The rooms were clean and quiet, and the 50+ inch TV was a nice touch. The service was exceptional, especially the late-night desk clerk who went above and beyond to help me find an apartment. Their recommendation turned out to be perfect. I highly recommend this hotel.

I had a great stay at this hotel. The staff was incredibly friendly and always willing to help. They were attentive to my needs and provided excellent service. The hotel is conveniently located next to a great restaurant, which made it easy for me to grab a delicious meal. Additionally, the location is close to other restaurants and bars, giving me plenty of options for dining and entertainment.

No improvement necessary, everything was satisfactory.

The hotel is located in a quiet area close to several great restaurants, including Texas Roadhouse. The room was clean and comfortable, with a TV that had internet capabilities. The staff was friendly and professional, making us feel welcomed and well taken care of.

There was an issue with the water pressure in the shower, making it difficult to feel fully clean. Despite this, the comfortable stay and convenient location make this hotel a great choice for anyone traveling in the area.

cleanliness, hotel facilities, location. The rooms were big and clean, making us feel safe and comfortable. It was also great that the hotel was in a quiet area, yet close to everything we needed. We were able to easily access nearby restaurants and the hotel's location made it easy for us to explore the surrounding areas of Williamsburg and Poquoson. The staff was pleasant and the ease of getting to the hotel from the highway was a plus.

Breakfast. We were a bit disappointed that there was no complimentary continental breakfast and had to pay for it.

My thanksgiving stay in this hotel had complimentary breakfast and parking, which was a refreshing bonus during the holidays. The location was centrally located with easy access to various shops and restaurants. the pool was nice to relax and take a dip on a sunny afternoon.

My stay was overshadowed by poor cleanliness. The room was not properly cleaned, and the bedding had not been changed.

The front desk staff and food attendants were professional and helpful. The location of the hotel was convenient for our Christmas plans. The hotel offered a nice selection of food at the breakfast buffet.

We encountered cleanliness issues in the guest rooms. We had to switch rooms multiple times due to unclean sheets and dirty floors.

Nice, comfortable hotel in a quiet area with a great location next to Texas Roadhouse restaurant. Our room was clean and quiet, and we enjoyed the 50+ inch TV. We appreciated the friendly service, and thanks to the staff's helpful recommendations, we found a great apartment in the area. I recommend this hotel!

Friendly staff members, great lobby atmosphere, and convenient location to nearby dining options. Affordable weekend rates with some room upgrades, although some areas require further maintenance. Highly recommended for a comfortable stay.

The staff provided exceptional service and resolved my reservation issue promptly. They were helpful and courteous during my stay, even assisting with retrieving a forgotten item. The room had a modern design with minimal carpeting, which I appreciated. The atmosphere in the lobby and bistro was pleasant, and the location allowed for a convenient walk to nearby restaurants.

I was really impressed with the value for money at this hotel. The rooms were modern and well-designed, and I loved the fact that there wasn't too much carpeting. The location was great too, with easy access to the highway but without any noise disturbances. The staff were exceptional - so professional, courteous, and always pleasant. They went above and beyond to assist me with a reservation mix-up and even helped me recover a personal item I left behind. Highly recommend!

The breakfast option could have been better with a wider variety of choices.