Rustic charm, friendly staff, comfortable bed, fun view of skylift, unbeatable location for walking to attractions.

Felt extremely welcome, no complaint.

I recently stayed at this hotel for a short getaway, and I couldn't have chosen a better location. Situated right in the heart of a charming mountain town, I was able to enjoy the hustle-bustle and attractions at my doorstep. The front porch with cushioned chairs overlooking the main street was a great spot to relax and people-watch. The complimentary Dixie Cream donuts and afternoon cookies were delicious treats. The staff were incredibly helpful, especially the lady at the front desk who ensured we had a room with a mini refrigerator. the convenient location and ambiance made my stay even more memorable.

Strongly recommend this hotel.

Conveniently located inn with a touch of old charm and modern updates. Kind and friendly staff. Delicious and satisfying breakfast. Perfect for travellers with cars.

Felt great, nothing too much trouble.

The location of the hotel was fantastic, right in the heart of all the attractions and just a short drive to the Great Smoky Mountains. the staff were friendly and accommodating, even offering a refund when I decided to leave a day early. the breakfast provided was excellent, with a good variety of options to choose from.

The hotel could benefit from some updating and TLC. the rooms felt dated and in need of attention.

I stayed at this iconic hotel with a rich history and enjoyed the up-to-date bathroom and convenient location. All the attractions and good restaurants were within walking distance, so I didn't need to move my car. The staff were super courteous and the wifi was fantastic.

Felt very lucky to have found it, no complaints at all.

We had a wonderful stay at a charming hotel. The location was perfect, close to everything in town and hiking trails. The room was spacious and comfortable, with a nicely updated bathroom. The service was excellent, with friendly staff at the front desk. The complimentary breakfast was delicious, with a good variety of hot and cold foods. We enjoyed sitting by the fireplace in the common areas, chatting and relaxing. a great experience.

It would have been better if there was a mini fridge and a microwave in the room.

Convenient parking spot, early check-in, central location near attractions. Festively decorated rooms and free hot drinks. Quality bedding and bathroom linens. Ground floor access. Perfect walkability in historic inn. Hot breakfast and ample hot water. Mountain cabin feel. Friendly staff. Spontaneous upgrade with parkway view and skylift tickets for daughter's birthday. Charming room with modern bathroom. Captivating hotel history. Amazing breakfast. Welcoming staff and extended parking.

We had a wonderful stay at a charming hotel that felt just like Grandma's house. The location was unbeatable, with everything within walking distance. The staff was incredibly friendly and attentive, and the breakfast was absolutely delicious. The hotel had a cozy den area with board games and a piano, as well as a front porch and balcony with rocking chairs. The entire hotel was clean and well-maintained. we had a great time and would definitely recommend this hotel.

We got great value for our money with a clean and comfortable room. The location was perfect, right in the heart of downtown, and the staff was friendly and helpful.

The breakfast option could have been improved with a wider variety of choices.

The hotel is perfectly located right in the center of town, making it easy to explore all the shops and attractions on the strip. From the front porch, you can enjoy excellent views of the skylift and mountainside. The staff provides a delicious breakfast each morning with homemade biscuits and made-to-order waffles. The rooms are clean and comfortable, and some even have balconies where you can relax and take in the sights and sounds of downtown.

The hotel does not have refrigerators in the rooms, so it's necessary to bring a cooler if you need to store any perishable items.

We absolutely loved our stay at this hotel! The staff was incredibly friendly and helpful, making us feel so welcomed. The hotel itself was clean and well-maintained with a perfect mix of old charm and modern updates. The location couldn't have been better - right in the heart of town, close to everything we wanted to see and do. The breakfast provided was delicious and exceeded our expectations. a fantastic experience!

Nothing, everything was great.