The staff at Hyatt House were incredible. They were extremely friendly and went above and beyond to ensure my stay was comfortable. The complimentary breakfast was delicious, especially the custom omelette bar. I was pleasantly surprised by the new and top-notch fitness equipment. The location was fantastic, with plenty of attractions and restaurants within walking distance. The hotel also had convenient parking, a nice lobby bar, and a welcoming atmosphere.

Clean rooms, delicious breakfast, close to downtown, free shuttle, friendly staff.

The staff at this hotel is absolutely phenomenal! Their kindness and genuine joy made our stay even better. The breakfast was amazing, especially the made-to-order omelette station. The hotel is clean and the rooms are cute. The location is great, near Vanderbilt University. They also offer a free shuttle service, which is convenient for getting around downtown.

Felt completely happy, no reason to complain.

The hotel was clean and had spacious rooms with comfortable beds and updated bathrooms. We loved the friendly and helpful staff, especially Meghan at the front desk and the shuttle drivers. The breakfast was delicious, with an omelette bar. The location was great, close to restaurants and bars, and near the center of the city.

Hard to think of anything.

This hotel boasts a great location near the city center with easy access to restaurants and bars. The rooms are spacious and come equipped with a microwave and refrigerator. The staff at the front desk is exceptionally friendly and helpful.

The parking garage is quite tight for SUVs.

Great value for the money, with comfortable rooms and fantastic city views. The location was perfect and the staff provided exceptional service, especially the bartender and night crew.

The breakfast offerings could use some improvement.

My stay at Hyatt House was absolutely phenomenal! From the moment I called to inquire about an early check-in, to the warm and enthusiastic greeting upon arrival, the staff made me feel so valued and special. As a frequent traveler, I can confidently say that this hotel surpasses any other I have stayed in. The staff, without exception, were friendly, genuine, and truly went above and beyond to ensure my birthday celebration was unforgettable. The breakfast, particularly the made-to-order omelette station, was delicious and the perfect start to the day. The entire staff, from the front desk to the breakfast team, greeted me with kindness and a smile every time I interacted with them. The service and hospitality at this property truly exemplify what the tourism industry should be. A million thanks to all the amazing staff for their kindness and zest for life!

This hotel is great value for money, especially considering the comfortable rooms and attention to detail provided by the staff. The breakfast is particularly amazing, with fresh and tasty options to start the day. The location is also very convenient, being close to many restaurants and bars and near the center of the city.

All was okay.

Just returned from a fantastic stay at Hyatt House in a great location. The staff, especially the desk staff, were outstanding and went out of their way to make us feel welcome and offer helpful suggestions. Jemiel, the night valet, was exceptional. The hotel was beautiful, very clean, and had an awesome view. Will definitely be back!

Would definitely recommend this hotel.

Clean, comfy room. Excellent staff and facilities. Great location and lobby games. Amazing shuttle service. Delicious personalized breakfast. Spacious bathroom and kitchen.

Nothing to complain about at all.

The value for money at Hyatt House was spot on, with a spacious and trendy room that gave us a great night's sleep. The location was ideal, with a perfect recommendation from the desk staff for whiskey tasting and good food just around the corner. The friendly staff, from front desk to shuttle drivers and breakfast/bar staff, made our stay even better.

The breakfast experience could have been improved by ensuring that drinks were constantly refilled and having more accessible water options, such as larger pitchers. Additionally, the availability of clean and ready-to-use glasses could have been better.

The breakfast hours from 6:30-9:30 and complimentary shuttle with designated stops were convenient. The staff, Jeff and Jamal, were informative during our rides. The hotel was beautiful, very clean, and modern. The pool area was nice, just needed more towel supply. would recommend and stay again.

I was pleasantly surprised when the hotel offered me a complimentary upgrade to a larger room upon check-in. The room was spotless and the bed was comfortable. The breakfast was delicious with a variety of options. I had a great stay and would recommend this hotel.

The room was spacious and had a nice kitchenette. The staff was friendly and provided helpful information. The breakfast options were good, especially the eggs.

Parking was expensive and the refrigerator in the room was noisy, making it difficult to sleep. We notified the staff, but they offered a room change only the next morning.

We were absolutely delighted with our stay at this luxurious hotel. The location was perfect, being close to the center of the city and within walking distance of numerous restaurants and bars. The hotel also offered a free shuttle service, which was incredibly convenient for exploring the area. The room itself was spacious and felt like a home away from home, with all the amenities we could ask for. The bed was incredibly comfortable, ensuring a great night's sleep after a long day of sightseeing. The staff was also exceptional, providing excellent service and assistance throughout our stay. We cannot recommend this hotel enough for its location, comfort, and quality services.

This place is highly recommended for families as well.