The hotel's location was great, with plenty of stores and a Starbucks nearby. The rooms were always clean and the beds were comfortable. The hotel staff was helpful and quick to respond to our requests. The text feature was a nice touch, allowing us to check in early and communicate with the staff. Despite a few minor hiccups with the breakfast and room cleaning schedule, we had a pleasant stay overall. I would recommend this hotel to others.

Clean, spacious rooms with great design. Warm and clean swimming pool with nice towels provided. Friendly and efficient staff, went above and beyond to assist and retrieve forgotten item. Excellent hot breakfast with tasty options. Convenient location for short and busy trips.

Convenient location near the border, easy access to highway. Clean, spacious room with comfortable beds and good wifi. Friendly staff and excellent breakfast. Will definitely stay again.

The hotel had comfy beds, great coffee, and a delicious breakfast every morning. The staff went out of their way to help and the hotel had excellent facilities, including a pool and fitness area that required reservations due to limited capacity. The rooms were very clean and the hotel had ample parking. Its location was convenient, close to the highway but still quiet. The top floor rooms had a lovely view of a pond with ducks. The value for the price was excellent, with comfortable beds, quiet rooms, and a small bar area for relaxing in the evening. The staff were friendly and helpful.

Can't fault the property in any way.

Spacious rooms, quiet environment, clean facilities, excellent breakfast, helpful staff.

Cannot find any fault.

We had an amazing stay at this hotel. The staff, including the front desk, office workers, maintenance, and housekeeping. They were attentive to our needs and made us feel valued as guests. The rooms were beautiful, clean, and quiet, ensuring a great night's sleep. Additionally, the hotel's shuttle service to the U of B Theatre was a pleasant surprise, thanks to Jenna and Brian for informing us about it. The breakfast was delicious and provided a great start to our day. We would definitely stay here again.

Comfy beds and great pillows. Good breakfast with plenty of options. Clean and spacious rooms with comfortable couch. Helpful staff provided extra blanket. Lobby area and amenities like pool, exercise equipment, and fire pit were enjoyable.

The hotel provides great value for money, with affordable prices and attention to detail. It is conveniently located at a central spot, where multiple roads converge, making it easily accessible. The service provided by the staff is exceptional, with friendly and helpful individuals always ready to assist. The basic amenities offered are sufficient and the rooms provide ample space for kids to run around in. The firm mattress ensures a comfortable night's sleep. The breakfast offered is of high quality, with a variety of options served in Le Creuset Dutch ovens.

All aspects of the hotel were satisfactory.

We had a fantastic stay at this hotel! The room was spacious and comfortable, perfect for our family of four. The design and comfort of both the room and lobby were excellent. The staff went above and beyond to assist us and even provided helpful recommendations for our destination. The location was convenient, being situated off the highway, and we appreciated the peaceful atmosphere. we received great value for our money and thoroughly enjoyed our stay at this hotel.

The only improvement that could be made is the food for breakfast. While there were several choices available, it would have been even better if the eggs had a better texture and the french toast was warm and crispy.

The value for money at this hotel is excellent - prices are lower than other nearby options. The attention to detail is evident throughout the hotel, from the clean and up-to-date rooms to the variety of breakfast items available. The staff provides great service and the basic amenities are all in good condition. The location is ideal for anyone wanting to experience all of Buffalo without staying in the actual city.

All aspects of this hotel were satisfactory.

I stayed at Hyatt Place for a short, busy trip and it was ideal. The hotel is super comfortable, quiet, and clean. The staff is wonderful - friendly, efficient, and always ready to go the extra mile. The breakfast is tasty and varied, adding to the overall experience. The location is great, with easy access to downtown Buffalo and Niagara, as well as a nearby mall. The rooms are spacious and well-equipped, and the pool is a nice amenity. Ample parking is available.

Would recommend this hotel.

Friendly and helpful staff. Tidy, stylish, and well-presented hotel. Good indoor pool and gym. Spacious and value-for-money room. Comprehensive breakfast options. Convenient location for car travelers. Excellent customer relation skills. Timely and helpful communication via text

Not one thing.

The hotel was perfectly located for our trip to Buffalo. It was just a short drive away from the KeyBank center, where we attended an event. the hotel staff was very friendly and attentive, accommodating all our requests. the breakfast buffet was a hit with something for everyone and the food was delicious. the room itself was clean and comfortable, providing a great night's sleep.

I had a great stay at the Hyatt Place and would recommend it to others. The hotel was newish and well presented, with stylish rooms that were very comfortable. The breakfast was comprehensive with a good selection of hot and cold options. The hotel also had a nice indoor pool and a decent gym. I particularly appreciated the value for money and the fact that there was free parking onsite. it was a pleasant experience.

Despite some minor issues with the coffee maker and the AC system being a bit loud, my overall stay was still enjoyable. These were small inconveniences that didn't significantly impact my experience.

The hotel is a great value for money, with reasonable prices and attention to detail. Its location, right at the intersection of 6 roads, makes it easily accessible. The service provided by the staff is top-notch, displaying warmth and friendliness. The basic amenities are all in place, and the rooms are spacious with large, comfortable beds. The breakfast is a standout, with hot items served in Le Creuset dutch ovens and a variety of high-quality food options to choose from.

All was amazing, nothing to improve!