This hotel has excellent staff who go above and beyond to make guests feel like family. The spacious 2 bedroom suite with a fully equipped kitchen is perfect for families. The daily breakfast offers a variety of hot and cold options, including fresh waffles with whipped cream and chocolate chips.

No major issues, just minor inconveniences.

I had the most unforgettable experience at Residence Inn. The front desk staff, Olivia, went above and beyond to ensure my mom, who is battling cancer, could watch the fireworks comfortably from our room. It was truly the best stay ever. Thank you! I highly recommend this hotel.

We had a fantastic stay at this hotel. The cleanliness was top-notch, from the rooms to the gym and pool areas. The hotel facilities were great, especially the full kitchen in our suite. The breakfast buffet was amazing, with a wide variety of delicious options. The staff were incredibly welcoming and kind, making our stay even more enjoyable. The location in a very nice area of sports complexes was convenient, with the Surprise stadium and restaurants close by.

No issues.

Spacious, clean rooms with great amenities. Friendly and helpful staff. Convenient location near dining and shopping options. Special thanks to Olivia for ensuring a memorable experience. Fireworks view provided a special moment for a loved one battling cancer.

As a tourist, I loved the welcoming and friendly staff, who treated me like family. The breakfast buffet was delicious and offered a variety of options. The hotel had clean and inviting facilities, including a pool area, exercise room, and laundry room.

Felt at ease, no complaints.

The hotel is located in a great quiet location but yet close to everything. The rooms are spacious and well-appointed, with all the necessary amenities. The staff is friendly and efficient, providing excellent service. The breakfast offers a wide variety of options. Examples of facilities include a swimming pool, sauna, and laundry room.

The hotel lacks a restaurant on-site.

I had an amazing time at Residence Inn Phoenix Nw/Surprise! The rooms were incredibly spacious and clean, offering everything I needed for a comfortable stay. The staff went above and beyond to make me feel welcome and even recommended a fantastic restaurant for my anniversary dinner. I was pleasantly surprised when I returned to my room to find a thoughtful card and champagne. The housekeeping staff did an excellent job, and the hotel was surprisingly quiet despite being fully booked. I highly recommend this hotel for a top-notch experience.

The staff at this hotel were incredibly friendly and helpful. They went above and beyond to make sure our stay was enjoyable. The rooms were spacious and clean, with all the amenities we needed. The hotel is located in a great area with plenty of food and shopping options nearby. We really felt like we were at home during our stay.

There were no major issues during our stay. However, it would have been nice if there were more dining options within walking distance of the hotel.

The breakfast was excellent, great staff, comfortable rooms, spacious suite, amazing pool, clean facilities.

Absolutely nothing to say about dislikes.

I recently stayed at Residence Inn for a week-long vacation and had a fantastic experience. The staff were friendly and always ready to assist. Our room was modern and comfortable, with everything we needed. The cleanliness of the entire property was impressive, and the breakfast was delicious, with prompt restocking by the attentive staff. I also appreciated the accommodating handrails in the bathroom. Residence Inn provided great service and amenities that made our stay enjoyable.

Strongly recommend this hotel.

Our stay at Residence Inn was wonderful! The staff was friendly and accommodating, and the room was clean and comfortable. The complementary breakfast had a great selection, especially the delicious coffee. I highly recommend this hotel for a pleasant stay.

Spacious rooms with comfortable beds and a kitchen. Amazing breakfast buffet with many options. Friendly and helpful staff. Convenient location with plenty of nearby dining and shopping options. Pet-friendly with nice touches like dog treats.

Clean, spacious suites with comfortable beds. Well-stocked kitchenettes and extra towels provided. Helpful, knowledgeable staff. Multiple breakfast options and comfortable seating. Nice lobby, outdoor pool, and fireplace. Comparable pricing with better amenities.

The hotel had a decent breakfast spread and clean rooms. It's location was close to some sights that could be visited in the city. The Wi-Fi was free and strong.

The hotel could use some updating as it looked a bit rundown. The staff were indifferent and not very helpful.

As a family with kids, we really enjoyed our stay at Residence Inn Phoenix Nw/Surprise. The suite with a full kitchen was a great convenience for us. The breakfast buffet had a wide variety of options and was delicious. The hotel staff, especially Angie, Layla, and Mercedes, were welcoming and made our stay enjoyable. The pool was a hit with our kids, and we loved relaxing by the outdoor fire pit at night.

Felt well taken care of, no complaints.