the staff was excellent and the breakfast was delicious. the hotel had great facilities and a sense of class. I would definitely stay there again.

Nothing, no complaints at all. 🙌

During my Christmas stay, I really liked the location of the hotel. It was perfectly situated in a key area with easy access to various attractions and amenities. the hotel's proximity to the city center allowed me to explore the local shops and restaurants conveniently. Additionally, the hotel offered comfortable rooms with large windows that provided plenty of natural light. This created a pleasant ambiance and offered lovely views of the surrounding area.

My experience at this hotel was not entirely satisfying. I was disappointed to find that there was no coffee maker in the room.

Great location, comfortable suite with excellent amenities, considerate staff, good view, nearby dining options, excellent entertainment.

Everything great.

Wonderful stay at The Charles Hotel in Harvard Square. The room was charming, clean, and comfortable. The staff was attentive and the bathrooms elegant and spacious. Despite a hiccup during check-in, the staff resolved the issue promptly. I highly recommend this hotel for a great experience.

I had a great stay at the Charles Hotel in Harvard Square. The beds were very comfortable and the room was nice. The staff at the gift shop were friendly and remembered to ask how I was feeling each day. They even provided a humidifier and a coffee pot at no extra charge. I would recommend this hotel.

The location of the hotel was excellent, being just a few steps away from the city center and close to the subway entrance. It was really convenient for exploring the area and getting around. Additionally, the rooms were spacious and well-designed, with great artwork and technology. the TV in the bathroom mirror was a nice touch.

There were a few aspects of my stay that were disappointing. the staff at the front desk seemed a bit impersonal and serious.

I had an amazing stay at this hotel! The location was perfect, right in the heart of Harvard Yard area, close to Harvard Square. There were so many wonderful restaurants nearby, making it easy to find great places to eat. The service at this hotel was top-notch, with room service and other amenities available. The room itself was incredibly comfortable, with all the amenities I needed for a relaxing stay. The free Wi-Fi in the room was a great bonus, allowing me to stay connected during my visit. The hotel even had a beautiful garden area where I could relax and enjoy the outdoors.

I highly recommend this hotel to everyone!

Great location near the red line, 10 min to Boston city center. Good breakfast available at the hotel. Festive holiday decor and beautiful courtyard view. Henrietta’s Table on site with delicious takeout options. Accommodating staff and friendly service. Perfect for attending the Head of the Charles Regatta and visiting Harvard.

Felt so comfortable, nothing too much trouble.

Great time at Charles. Despite the water pressure issue, the bed was phenomenal, and the room was comfortable. The helpful staff made up for any inconveniences we had. I recommend this hotel.

Great location near Harvard with plenty of restaurants, shops, and museums. Attentive and helpful staff. Clean, comfortable rooms with good Wi-Fi. Reasonable pricing for the area. Nice pool and fitness center facilities.

I had a perfect stay at the hotel near Harvard University. The location was excellent - centrally located yet quiet, and just a 5-minute walk to Harvard Square. The amenities were great, and I especially enjoyed the farmstand-style restaurant called "Henrietta's." The hotel even had an Avis car rental in-house, making it convenient to explore the area. The staff was quick to respond to any special requests, and my room was clean and tidy. it was a pleasant experience.

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The location is fantastic, close to everything. Beautiful and elegant room decor. Super comfy and luxurious bathroom with a built-in TV. Great food and comfy beds. Clean and well-kept hotel. Friendly and helpful staff. Convenient parking options. Perfect location for shopping, restaurants, and bars.

For us it was ideal.

I had an amazing experience at this hotel. The cleanliness was exceptional, and the hotel facilities were top-notch. The parking was convenient and made my stay hassle-free. The location in the Copley area at Fairmont or Westin was perfect, as it provided easy access to the airport with taxis always available. Additionally, the restaurant in the hotel offered a delicious breakfast and the staff were friendly and accommodating.

Couldn't fault.

The manager quickly responded to additional requests. Front desk personnel were attentive. The room was spacious with a comfortable bed and a mirror TV in the bathroom. The location is perfect for exploring the area. Breakfast at Henrietta's Table is excellent, with a car park.

Great location, close to Harvard and airport. Clean and spacious rooms, with comfortable beds. Helpful staff and good WiFi. Plenty of nearby restaurants and a delicious restaurant on-site. Impressive gym facilities.