The views from the room were stunning, with the Chicago River providing a scenic backdrop to the city skyline. The front desk staff was very helpful and informative, providing great recommendations for dining and sightseeing. I particularly appreciated the extra effort they made to accommodate our group's needs during our stay.

It felt unnecessary and left a bit of a sour note on an otherwise pleasant stay.

The home-made pastries at the hotel were a scrumptious delight, worthy of epic tales. The comfy bed and beautiful river view room added a touch of luxury to the stay.

Waiting for the elevator was like a Chicago marathon, with limited options causing delays. The stained couch in the State Residence Suite was a sight for sore eyes, but hey, at least the room was spacious.

During my travel, I stayed at The Royal Sonesta Chicago Downtown as a convenient transit option. The hotel's prime location, just 1.9 km from Ogilvie Transportation Center and 250 meters from State/Lake, made it incredibly easy to access transportation hubs. being only 20 km from Midway International Airport, it provided seamless travel connections, allowing for a smooth and efficient stay in Chicago.

The suite I stayed in was in need of minor touch-ups, which is understandable as the hotel is in the early stages of renovations after being purchased from another chain. The room had a few small issues such as a leaking toilet, missing lamp knobs, a hanging cable box, and a gunked-up shower head with hair stuck to it.

I chose this hotel for a business forum, attracted by its 16,000 square feet of fully renovated meeting spaces with inspiring river views. The state-of-the-art technology and distinct local flavor added a unique touch to our meetings.

The only service I missed for my work was a dedicated business center to handle urgent tasks efficiently.

Patio Dining - We had the most delightful evening at the hotel's patio dining area. The riverfront views were stunning, and the upscale décor created an inviting setting. It felt like dining in a secret garden nestled within the bustling city.

Limited Bar Options

the rooms were clean and had a great view of the city from a high level. the location was central and close to wyndham grand chicago riverfront - with lots of good spots to eat nearby. staff members were super friendly and offered a room upgrade - which made our stay extra special.

Would be happy to recommend.

The Royal Sonesta Chicago Downtown boasts a prime location with stunning views of the river. Relaxing in the spacious room was a treat, and the nearby landmarks like the Wrigley Building and Millennium Park added to our family bonding experience. However, the thin walls and noise from the hallway were drawbacks. The helpful staff and cleanliness were appreciated, enhancing our overall stay.

Upgraded room with river view, great location for tours, shopping, and eating. Reasonably priced restaurant and bar with comfortable outside seating. Comfy beds, well-equipped bathroom with easy-to-use shower.

Great value for money, the room was spacious, clean, and comfortable. The staff treated us incredibly well, especially when they upgraded us to a room with two beds and higher floor to celebrate our son's graduation from Navy boot camp. The location was perfect, with breathtaking views of the city and river.

The food for breakfast could be better.

This hotel is located right on the Chicago River, offering a fantastic view and a prime location in the heart of the city. The rooms were clean, comfortable, and beautifully furnished, providing a great setting for my daughter's birthday celebration. The staff was attentive and friendly, ensuring that our needs were met throughout our stay. The breakfast, with bottomless Mimosas, was a delicious way to start the day, and the limited options made for a more personalized experience.

No negative aspects - everything was perfect.

Great location and comfortable bed. The hotel is also conveniently located near key attractions and has beautiful river views from some rooms.

The breakfast options were basic and not worth the price. the noise level in the rooms was quite high, with poor soundproofing and disturbances from neighboring rooms and hallway noise.

Found my digital art muse while enjoying the riverfront views and cosmopolitan tavern cuisine. Staff made me feel like a VIP at every turn, tailoring the meeting spaces to my every whim. Managed to sneak in some quality gaming time with the top-notch fitness equipment. The iconic skyline reflected beautifully against the glass facade, inspiring my next masterpiece. Can't wait to plan another soirée at this gem of a place!

The holiday ambiance at the lodging was delightful, with cozy nooks and warm lighting perfect for enjoying a good book or a quiet chat with friends. The seating areas were comfortable and accessible for us seniors, providing a welcoming atmosphere to relax and take in the stunning views of the Chicago River. As an elderly visitor, it's important to feel at ease and accommodated, and this hotel certainly achieved that.

Would appreciate more assistance from the children of the staff with handling luggage for seniors.

We loved the location of the hotel, with its breathtaking views of the city and river from our room. The staff at the front desk were friendly and courteous, and they even upgraded our room when they found out we were in town for our son's Navy boot camp graduation. The room was spacious, clean, and comfortable, with plenty of amenities like a mini fridge and a sitting area. The bathroom was also spacious, and the closet was large. Housekeeping was attentive and left a note when we accidentally left the Do Not Disturb sign on all day. The hotel bar/restaurant and its semi-enclosed patio seating area were inviting, with a perfect view of the river boats. The valet attendants were helpful and ensured a smooth parking experience. The hotel's location near various restaurants, nightlife spots, and a Starbucks was a major plus.

Felt extremely satisfied, no complaints.

Great location by the river with a view, and friendly staff. Large clean room at a good price. Nice staff and service all around. Easy access to river and sights.