Amazing facilities, excellent food quality and variety, very friendly and attentive staff, especially Katherine Parra! Complete and fun water park. Top-notch professionalism and kindness from the entire team, including Estefany Guerrero, Astrid Valdes, and Angel Jaquez as my personal butler. Well-recognized HHonor status. Gorgeous hotel in a beautiful natural setting.

Celebrated Xmas here and it was a blast! Complimentary champagne upon arrival and chocolates in the room were sweet touches. Perfect location close to the beach and fun water park. Plus, the variety of food options was impressive and caught my taste buds off guard in the best way possible.

Although the food options were great, the quality of some items could have been better. the room was not as modern as expected and had some minor issues such as non-functioning lamps and poor quality towels.

The location of the hotel was convenient, with easy access to the restaurants in the adults area and a beautiful view of the Catalina departure from the hotel's beach. Our room was spacious and had a comfortable bathroom. The service was excellent, and the breakfast offered a wide variety of options. The facilities, such as the water park and entertainment shows, provided great entertainment for both adults and children.

Good value, amazing staff, luxurious amenities and delicious food await at this hotel. the private facilities were definitely a highlight, with a rejuvenating sauna and an amazing spa lounge. the outdoor pool was stunning, featuring sun loungers, beach umbrellas and a shallow end for ultimate relaxation. the location advantages can't be ignored either, as the hotel is situated right on the beautiful beachfront. the team at this hotel went above and beyond to make my stay unforgettable. On the downside, the wait time at the restaurant was a bit too long. this was compensated by the exquisite menu, which included a poolside snack bar and an outdoor dining area where I enjoyed a delicious breakfast in my exclusive room with a view. the noise insulation in the room wasn't the best, as I could hear people talking next door, but that was a minor issue.

The beach at Hilton was extraordinary. The water was clean and refreshing, perfect for swimming. We even had the chance to see sea stars and a dugong! The rooms were spacious and comfortable, and the staff was always kind and helpful. The water park was a complete blast, with plenty of fun activities for everyone.

While the hotel had good food overall, the buffet could be improved. It was not particularly good, but also not terrible.

Fantastic staff, beautiful natural settings, incredible food, great activities, professional hotel manager, friendly staff.

Nothing it was perfect.