Great location, excellent skyline view, helpful concierge, fluent English spoken, convenient airport shuttle, modern room.

Cannot find any fault.

The hotel has fantastic amenities including a 24-hour gym, hot and cold baths, a sauna, and an indoor swimming pool. They also offer free bicycles during the day and a shuttle bus to Shinjuku station. The location is great with many nearby restaurants and within walking distance to Shinjuku shopping area. The pillow selection in the room is also a nice touch.

Felt incredibly well taken care of, with the staff going above and beyond to assist us.

As a young family, we loved the convenient location near Shinjuku, with a free shuttle bus every 20 minutes. The hotel's cleanliness and comfortable rooms, along with a variety of pillow options, made our stay enjoyable. The staff were friendly and efficient, and the yummy tapponyaki on the second floor was a hit!

Felt very much at home, no complaints at all.

I recently stayed at Hilton Tokyo for 5 nights. The hotel offered a convenient airport bus directly to the doorstep, making it easy for me to get to and from the hotel. The location was excellent, with a shuttle bus to Shinjuku station every 20 minutes, perfect for getting around the city. The rooms on the upper floors had magnificent city views, and the attached underground shopping arcade had everything I needed, including a 24-hour convenience store. The staff were friendly and helpful, and I was impressed with their English skills. the hotel was clean, comfortable, and the rooms were a good size for Tokyo.

I would definitely recommend this hotel.

Room service was delicious and speedy. Many nearby restaurants and a hospital behind. Nishi Shinjuku station entrance just a 3 min walk away. Airport limousine bus stops at the hotel first, ensuring a seat. Friendly concierge staff. Shuttle bus every 20 mins to Shinjuku train station. Excellent Japanese restaurant on the second floor. Comfortable rooms with requested firm mattresses. Spacious suite for three. Welcoming and buzzing atmosphere. Lovely December decor. Enjoyable views from the executive lounge. Exceptionally helpful staff.

I recently stayed at the Hilton in Tokyo for my honeymoon and had a fantastic experience. The room was spacious, the bed was incredibly comfortable, and the staff were friendly and helpful. The breakfast selection was varied and delicious, and they even catered to gluten allergies. The hotel's location near Shinjuku station made it convenient for exploring the city. the hotel was lovely and provided exceptional service.

Totally recommend this hotel.

I recently stayed at Hilton in the heart of Shinjuku for three nights on a business trip. The hotel shuttle was incredibly convenient, and the food buffets, especially the dessert buffet, were a must-do. The second-floor cocktail bar offered live music and fantastic cocktails. The staff were helpful and accommodating, and I appreciated the option for a late checkout. Make sure to book dinner and airport shuttles in advance, as they can get booked up quickly. The location was perfect, right near the Tochomae metro station.

I do recommend this hotel.

The service at this hotel was outstanding, with friendly and helpful staff who went above and beyond to ensure a comfortable stay. The food was delicious, with a wide variety of options to choose from. The hotel's location was also a major plus, with convenient access to shopping areas and a free shuttle service provided.

Additionally, the cost of the stay was quite high, making it less affordable for some travelers.

The hotel is conveniently located in the heart of Shinjuku, close to the subway station and within walking distance to the vibrant shopping area. Additionally, guests can easily access the Metropolitan building to enjoy stunning views of the city for free.

The main bar on the first floor can get a bit noisy, which may not suit everyone's tastes.

Excellent service, the staff went above and beyond to help me locate my lost item. Spacious room with a large bed and great view. Clean and classy transparent bathroom. Convenient facilities including a 24-hour gym, hot and cold bath, sauna, and indoor swimming pool. Transportation options such as free bicycles, shuttle bus, and public limousine bus to and from airports. Free wifi available in the room and throughout the hotel. Convenient location with many restaurants nearby and walking distance to Shinjuku Station and shopping area. Pillow selection with both soft and hard options.

Felt well taken care of, no complaints at all.

Got a turkey and pie. Nice that they offered it complimentary. Good shuttle bus service.

Breakfast was not good. Limited options and cold food.

hilton exceeded expectations, amazing service from yuki, found my husband's lost glasses and arranged for delivery back home. shuttle bus to shinjuku every 20 minutes, prompt and comfortable. great hotel for the price, decent gym, convenient location near shinjuku station.

Lengthy check-in process.

Great location, helpful staff, free breakfast, spacious room, frequent shuttle service.

Great location, short walk to Shinjuku train station. Spacious king room with a fantastic view. Plenty of English channels on the TV. Convenient shuttle bus to the airport.

Felt very well taken care of, nothing too much trouble.

Upon check-in, we were pleasantly surprised to be upgraded to an Executive King Suite, and our requested rollaway bed was already set up in the room. The front desk staff were excellent and the check-in process was a breeze. The Executive Lounge was a highlight of our stay, with a delicious breakfast spread and friendly, helpful staff. We found it easy to get around, opting to walk to Shinjuku station instead of taking the shuttle. we were impressed with the service and location.