Our stay at the hotel was excellent! We definitely got great value for our money and the room was clean and comfortable. The location was perfect, with a beautiful beach and clear water where we could see fish and turtles. The staff treated us with so much care and made sure we had a wonderful time.

Breakfast delights, but could have more variety.

Friendly staff, good food, excellent amenities, fantastic beach, kids loved the water park, large variety of pools.

Not one thing.

The resort was beautiful with great amenities and activities for families. The pools were amazing, especially for kids, and the staff were attentive. There were also fun activities like mini golf and a cute cenote on the property.

Felt very welcome, no reason to complain.

The staff was excellent! Beautiful scenery. Prompt service. Nice facilities. Large resort. Cool marine life. Easy reservations.

Nothing, all excellent.

Stayed at Barcelo for a week-long vacation. The food, pool, beach, and activities were all fantastic. Our junior ocean view suite was clean and comfortable. The staff was excellent, providing prompt service without long lines. The facilities were nice and the resort was quite large. The marine life in the water was amazing, with turtles, fish, and snails. A la carte restaurants were a fun way to mix things up. a great vacation.

Can recommend this hotel.

The room was beautiful and relaxing, great shuttle bus, nice swimming pool, delicious food, amazing pools and ocean, exceptional buffet.

Nothing at all.

We had a fantastic stay at this hotel! The staff were excellent, always providing prompt service. The hotel facilities were nice, and the cleanliness was top-notch. We particularly enjoyed the upscale restaurants at the resort, with delicious food and great service. The location was also perfect, with easy transportation options and a beautiful beach right in front of us. The breakfast was delicious, and the staff were friendly and helpful throughout our stay.

Not one thing. The hotel exceeded our expectations in every way.

We got excellent value for our money at the hotel. The rooms were fantastic and the staff treated us with utmost care and attention. The location was also perfect, with beautiful surroundings and plenty of activities to enjoy.

The breakfast offerings could be improved with warmer options for guests.

I stayed at Barcelo for a wedding and it exceeded my expectations. The food and drinks were excellent, especially the French a la carte restaurant. The staff went above and beyond to be helpful. The beach was stunning, with a coral reef and visiting turtles. The resort facilities were top-notch, and the size of the room was perfect. I loved the nightly performances and wish I had more time to enjoy everything.

I recommend this hotel.

The food and drinks were top-notch, with a great variety to choose from. The cleanliness of the resort was impeccable, and our room was spacious and comfortable. The resort facilities were excellent, with plenty of activities to enjoy. The highlight for me was the stunning beach, complete with a coral reef and an abundance of fish and turtles to admire. The staff went above and beyond to ensure our stay was memorable, with their helpfulness and friendly personalities shining through.

I strongly recommend this hotel.

The staff was friendly and attentive. The large pool had a variety of activities. The beach was great for strolling. The kids club was a hit with my children. The waterpark was fantastic.

We had a fantastic stay at this hotel. The staff was incredibly friendly, always going above and beyond to make us feel welcome. We were impressed with how clean the entire hotel was, from the rooms to the grounds. Not a single bug in sight, as some reviews had mentioned. The rooms were spacious, quiet, and comfortable, ensuring a peaceful night's sleep. The hotel facilities were top-notch, with easy access to the beach and a fun open-air theater. We particularly enjoyed the large pools, both for adults and families, with the water temperature just right. The all-inclusive package was a real treat, with a great variety of buffet restaurants to choose from. The fact that they even had a frigobar in the room with free drinks was a nice touch.

Absolutely nothing. The hotel exceeded our expectations in every way.

The staff was amazing, friendly, and helpful. The food was excellent, especially the buffet. The rooms were spacious for a family of 4. The pools and beach were gorgeous, with clear water and lots of activities.

Nothing to fault.

I recently stayed at Barcelo in Xpu Ha for a week-long vacation and it was fantastic. The location was perfect, with a beautiful beach that stretched out for long walks. The staff were incredibly friendly, making us feel welcome from the moment we arrived. The pools were large and had something for everyone, including an adult pool. The rooms were spacious and comfortable, with a fridge stocked with complimentary drinks. The all-inclusive option was a real treat, with a wide variety of buffet restaurants to choose from.

Totally recommend this hotel.

The staff was wonderful, with awesome personalities. Meticulously clean rooms and property. Beautiful landscaping. Outstanding Premium Lounge/Reception area. Excellent activities staff.

Nothing, no complaints at all.