The hotel is located just off the M25, making it incredibly convenient for travelers. It is also close to attractions such as Harry Potter World, making it an ideal choice for tourists. The rooms are clean and modern, with comfortable beds and blackout curtains that ensure a good night's sleep. The staff is friendly and helpful, providing a pleasant experience for guests.

Some staff members are not as friendly, which could impact the overall customer experience.

This hotel had a great location, just off the motorway and close to a retail park. It was also near family and a great shopping center. The rooms were clean and comfortable, with a lovely bed. The breakfast buffet had a good selection of food, including gluten-free options. The staff, for the most part, were friendly and helpful.

Some of the staff members were not so friendly and lacked customer service skills.

Good soundproofing. Easy room access. Well staffed with day/night reception. Clean. Free parking. Nearby shopping. Nice walks nearby.

I had a fantastic stay at this hotel. The cleanliness was impeccable, with spotless rooms and communal areas. The hotel facilities were great, including a big smart TV in the room which allowed us to connect our phones and watch Netflix. The parking was private and plenty of spaces were available. The location just off the M25 made it convenient for traveling to London and accessing the motorway. Additionally, there were large stores like Marks and Spencers nearby, which was excellent for shopping. The staff were friendly and accommodating, ensuring a pleasant experience throughout my stay.

Can honestly say there wasn't anything not to like.

The rooms were modern, comfortable, and impeccably clean. The staff were friendly and helpful, making our experience even better. The hotel facilities were top-notch, and we particularly enjoyed the large, free car park. The location, close to the motorway junction, was convenient for our travels but surprisingly quiet, ensuring a peaceful night's sleep. Additionally, the breakfast included in our price was a great value and offered a variety of options.

No negatives from this place.

The staff were fantastic, friendly and went above and beyond to help. The rooms were clean and spacious, exceeding our expectations. The location was convenient for our plans. a 10/10 experience.

Nothing all good.

I was pleasantly surprised by the value for money at this hotel. The room was clean and comfortable, with nice sized rooms and comfy beds. The staff were friendly, polite, and approachable, making us feel welcome throughout our stay. The location was also great, with easy access to local attractions and amenities.

The breakfast could have been better. More variety and fresher options would have made it even more enjoyable.

The room was clean and comfortable, allowing for a restful stay. The full blackout curtains were a bonus, as they provided the perfect atmosphere for an afternoon nap. Despite some minor drawbacks, the hotel staff were friendly and accommodating. I would highly recommend Holiday Inn Express for a pleasant and relaxing stay.

This hotel is a great value for money, especially considering the prices of other hotels in the area. The attention to detail is evident throughout, from the clean and well-appointed rooms with a nice bathroom to the basic amenities that make for a comfortable overnight stay. The staff are friendly and provide excellent service, making you feel welcome from the moment you arrive. Plus, the hotel's location next to a retail park adds convenience for any shopping needs.

No mention of any negative aspects, all was absolutely fine.

I had one of the best hotel stays in a bright and clean hotel conveniently located. The spotless room had everything I needed, including a hairdryer, iron, and a very clean bathroom with a large shower. The bed and cushions were incredibly comfortable, and the heating and TV worked perfectly. The WiFi was available and free to use. The breakfast, although lacking cutlery and napkins, had a decent selection, including a full English breakfast, croissants, and toast. The location was perfect, away from the train station but close to the motorway and shops.

We recently stayed at Holiday Inn Express for one night and had a great experience. The staff were friendly and accommodating, even providing us with soya milk for breakfast. The hotel was clean and offered convenient free guest parking. Its proximity to a large shopping park and easy access to the M25 made it a convenient choice. The self-service breakfast had a good variety and was quick and easy.

The staff at the hotel were incredibly friendly and welcoming, making us feel like we were part of the family. The accommodation was spotlessly clean and easy to access, providing a comfortable and convenient stay. The hotel's location was fantastic, with plenty of shops nearby including popular brands like New Look, JD, M&S, Sainsbury's, and Boots. The rooms were spacious and the beds were extremely comfortable, ensuring a great night's sleep. We particularly enjoyed the complimentary breakfast, which offered a wide range of delicious options.

We felt more than at home during our stay and had no complaints at all.

Our romantic escape was magical thanks to the cozy atmosphere and excellent breakfast. The bed was extremely comfortable, and the room facilities were perfect for the occasion. We also enjoyed the complimentary snacks and drinks, which added a special touch. The hotel location was ideal, just steps away from the shopping centre and restaurants.

The noise from traffic, which disrupted our sleep. Despite the room advertised as soundproof, we could still hear the sound of cars passing by during the night.