During my stay at the Four Seasons, I jokingly made a special request while making my reservation. To my surprise, not only did they grant my request, but they also gave me the exact room I wanted. The attention to detail and level of service provided by General Manager Florian Riedel and his team was truly exceptional. It's experiences like these that make me a loyal Four Seasons customer around the world. I highly recommend this hotel.

I had a fantastic stay at this hotel. The cleanliness was impeccable, and the hotel facilities were top-notch. The staff was friendly and helpful, making my experience even better. The location was great for business, with several restaurants on University Avenue around Palo Alto and Menlo Park. Transportation was convenient, with easy access to major highways. Additionally, the breakfast provided was delicious.

Not one thing.

As a solo traveler, I loved the well-maintained and comfortable room with a deep soaker tub and a TV in the bathroom. The luxurious atmosphere embraced me upon entering, and the dinner at Quattro was amazing, with a knowledgeable and friendly waiter who introduced me to the perfect wine. The friendly and helpful staff, along with the new and attractive facility, added to the overall positive experience. The fruit basket in the room was a nice touch.

Felt truly looked after, no complaints.

Luxurious atmosphere, well-maintained room, comfortable and clean, deep soaker tub, TV in the bathroom, friendly and helpful staff.

N/A

Modern room. Well-equipped. Spacious. Extremely comfortable bed. Luxurious bathroom with separate shower and bathtub. Friendly staff. Excellent breakfast.

Everything great.

We had a fantastic stay at this hotel. The bed was incredibly comfortable and the amenities provided were excellent. Despite being located beside a major highway, the room was extremely quiet. The hotel facilities were top-notch and we especially enjoyed the decent restaurant, room service, and coffee shop. The location was perfect, as it was close to many great restaurants in the city center of this Silicon Valley town. The staff at the hotel, including the friendly and helpful door staff, were exceptional. The cleanliness of the hotel was impeccable and we were delighted to find a fruit basket in our room upon arrival. it was a luxurious and enjoyable experience.

Nothing, it was perfect.

Luxurious atmosphere, great dinner, knowledgeable waiter, comfy bed, good amenities.

Nothing to complain about at all.

The room is modern, well-equipped, and spacious with a comfortable bed. The bathroom is luxurious, offering both a separate shower and bathtub. The staff is friendly and helpful. The breakfast is excellent. The facility is new and attractive.

We had a wonderful time at our stay in this hotel near Palo Alto downtown. The room was clean, spacious, and had a comfortable bed. The bathroom was well-stocked with nice toiletries. The staff was friendly and attentive, making sure all our needs were met. We also enjoyed the complimentary services, such as spa access, freshly brewed coffee in the morning, and ice cream by the pool. The location was convenient, close to the center of Palo Alto and many great restaurants. It was the perfect place to relax and enjoy our time together.

The gym facilities were slightly disappointing with limited equipment options.

Our romantic escape at this hotel was an enjoyable experience. the rooms were well-appointed, with a comfortable bed and a spacious bathroom. the staff was attentive and provided excellent service throughout our stay. They went above and beyond to ensure our comfort and satisfaction. the location of the hotel was convenient, being close to major attractions and businesses in the area. Additionally, the in-house dining options offered delicious food that we thoroughly enjoyed.

One downside of our stay was the lack of a scenic view from our room. Instead, we had a view of the nearby highway, which was not ideal for a romantic getaway.

Modern, well-equipped, spacious room. Extremely comfortable bed. Luxurious bathroom with separate shower and bathtub. Friendly staff. Excellent breakfast.

The facilities at this hotel are top-notch, with spacious and modern rooms that offer all the comforts you need. The luxurious bathrooms, complete with separate showers and bathtubs, add to the overall experience. The staff is incredibly friendly and provides amazing customer service. The breakfast served here is excellent, and the hotel's restaurant, Quattro, offers a delightful dining experience with knowledgeable waitstaff who can recommend the perfect wine.

When it comes to the experience at Four Seasons Hotel Silicon Valley At East Palo Alto, there are no cons to mention. From the moment we arrived, we felt very welcome, and nothing was too much trouble for the staff.

Located in an odd area, near the freeway and a shopping mall. Two miles from the Palo Alto station and twice as far from Stanford. the hotel had a very expensive spa.

The king size bed was very soft. the view from the room was the freeway, not ideal.

Our stay at the Four Seasons Hotel was exceptional. The room was modern and spacious, with a luxurious bathroom and a separate shower and bathtub. The bed was incredibly comfortable, ensuring a restful night's sleep. The staff were friendly and helpful, making us feel welcome throughout our stay. We also enjoyed the excellent breakfast. I highly recommend this hotel.

Enjoyed the excellent service with great attention to detail. the comfortable bed made for a restful night’s sleep. the location is great for easy access to a nearby shopping mall and major highways.

The location also means that busy highways can be seen and heard from the rooms. the neighborhood doesn't seem to be ideal for walking after dark.