We were on a 9-day trip across the US for a job relocation with kids and a dog, and Hilton in Scranton was the best hotel we stayed at. Other hotels charged the same rates but provided little to no services or food. Hilton had every amenity available, including an open pool and on-site restaurant. The staff was welcoming, and the hotel was conveniently located near attractions like the jazz festival and the University of Scranton.

Totally recommend this hotel.

We had a fantastic girls weekend at Hilton for the St. Patrick's parade. The staff went above and beyond to make our stay exceptional. The spacious rooms comfortably accommodated our group. The location was perfect, quiet yet convenient. We enjoyed the comfortable bed and the ease of parking. The breakfast buffet and parade day activities were definitely worth the extra money. We will definitely return!

We do recommend this hotel.

The room was clean and quiet, and the location was great for exploring downtown Scranton. We especially appreciated being able to pick our own room with a view of the beautiful mountains. The staff was friendly and accommodating, even offering to clean the room at our preferred time. I would highly recommend this hotel for a comfortable and convenient stay.

Friendly staff, spacious rooms, comfortable beds, indoor pool, prime location.

No issues.

The value we got for our money at the Hilton was excellent, with a spacious and clean room that catered to our needs. The location was outstanding, with a short walk to local shops and a convenient shuttle service for University of Scranton visitors. The staff were friendly and accommodating, making our stay even more enjoyable.

The hotel breakfast menu could benefit from some improvements, such as ensuring that guests are provided with their breakfast passes upon check-in and properly stamping parking passes.

We had a fantastic stay at this hotel. The facilities were clean and well-maintained. The staff was very helpful and provided great customer service. The free breakfast was delicious. The hotel is in a prime location, right near the central square of this city, with easy access to many great restaurants and the Scranton Cultural Center.

No complaints.

The hotel offered convenient parking in a nearby garage, with the front desk validating the ticket. The staff was friendly and informative. The hotel's central location in Scranton made it easy to access nearby gas stations and restaurants.

Contacting the front desk was a frustrating experience, with long wait times and difficulty understanding the representatives. The hotel had a high fee for bringing a pet, and the pet-friendly room showed signs of wear and dirt.

Friendly staff, clean rooms, well-stocked shop, good food at on-site restaurant, free shuttle to local university.

My husband and I stayed at Hilton for a few days while we visited The Office locations. The hotel's location was perfect, as we could easily walk to all the spots. The beds were incredibly comfortable, and the rooms had a modern and well-equipped feel. The coffee shop, workout room, and pool were all convenient and added to our enjoyable stay. The room decor was upscale and soothing, although a better shower head and a larger shower stall would have been appreciated.

Strongly recommend this hotel.

Friendly front desk staff, wonderful bar staff, perfect location, convenient parking garage, clean room, nice size TV with a good selection of channels.

There was nothing I didn't like.

Fitness center had sufficient hand sanitizers. Good service at breakfast. Hot tub and pool available. Convenient and safe location. Nicely appointed bedroom with easy air conditioning adjustment.

The staff at the hotel were friendly and welcoming. They were always ready to assist and made us feel valued as guests. The location of the hotel was convenient, with easy access to key attractions and amenities in the city. The rooms were clean and comfortable, providing a pleasant stay during our city trip.

The parking situation at the hotel was a disappointment. It was confusing and poorly managed, causing unnecessary stress after a long journey.

Large and clean rooms with comfortable beds. Great central location close to amenities. Friendly staff at the front desk and in the pub/grill. a convenient and comfortable stay.

Comfy bed, reasonably clean room, pet-friendly, decent location, limited Starbucks menu, polite staff.

None.

The staff at Hilton was friendly and helpful during our stay. The beds were comfortable and provided a good night's sleep. The location of the hotel was perfect for our needs in the Scranton area. I would recommend this hotel for its friendly staff, comfortable beds, and convenient location.