Great location near downtown. Housekeeping was poor and staff not very friendly.

the hotel staff were super friendly and the location was great.

the pool was closed and had a chemical imbalance during our visit. we could hear every noise from the room above us, making it hard to sleep.

Convenient location, comfortable beds, friendly staff, and clean rooms. Early check-in was a great bonus. Quick and easy check-in process.

The hotel was very clean and well-maintained. the rooms were neat and tidy, and the bed was comfortable, ensuring a good night's sleep. the hotel's location was perfect, with easy access to key attractions and amenities, making it convenient for exploring the area. Another advantage was the courtesy and helpfulness of the staff, who provided excellent service throughout our stay.

There were a few aspects that could be improved. the pool experience was disappointing, as the water was not clean and there were issues with the chlorine supply.

Courteous staff, comfortable beds, clean rooms, great breakfast, convenient location.

Nothing I didn't like to be fair.

The hotel was a great value for the price! The staff was super friendly and let us check in early when we were exhausted from traveling. The king rooms were clean and well-kept, and the jacuzzi and kitchenette added a nice touch. The breakfast was delicious, especially the bacon and cinnamon rolls.

No negative aspects to mention, everything was ok!

I had a great stay at Holiday Inn Express! The breakfast options were varied and delicious, with changes in the menu every day. The room had all the amenities I needed, including a microwave and mini fridge. The bed was comfortable and the room was well-designed. The staff was friendly and welcoming, making me feel right at home. I also appreciated the late check-out option, allowing me to relax and not feel rushed. I had a positive experience at Holiday Inn Express.

Clean, modern furnishings; elegant lobby; excellent hot springs water; good breakfast options; enjoyed the variety of breakfast dishes.

The hotel's attention to detail was impressive. The staff always made sure that our needs were met and our room was very clean. The parking was convenient and we never had a problem finding a spot. Additionally, the breakfast had a great selection and the staff was very friendly.

The pool area could benefit from better maintenance and cleaning.

This hotel captures a great location, in close proximity to everything. It is so close to downtown and also to the waterpark, making it an ideal spot for tourists to visit these places easily. The rooms are impressive with great bathrooms. The service provided by the staff is amazing and the complimentary breakfast served is fresh and delicious. The hotel boasts a beautiful patio area with ample seating and a fire pit.

The parking lot area may be a bit challenging.

I had a great stay at the Holiday Inn Express in Hot Springs. The hotel was very clean and comfortable, and the shower was amazing. The staff at the front desk were friendly and welcoming, making me feel right at home. I will definitely choose this hotel for my next visit. a wonderful experience at the Holiday Inn Express.

The location on a quiet hill was perfect for my needs, and it was great to have a Walmart across the street for any necessities. The hotel facilities were clean and spacious, especially the bathroom which had perfect lighting for hair and makeup. The breakfast exceeded my expectations, with freshly made eggs, sausage, and pancakes. The indoor pool was comfortable to swim in.

Not one thing.

This hotel was a great value for the price we paid. The rooms were well-kept and very clean, with a hot tub, a king bed, and even a kitchenette. The attention to detail was impressive, especially with the breakfast, which included bacon. The staff were friendly and provided excellent service throughout our stay. The location was set away from everything, allowing for a peaceful and relaxing experience.

No areas for improvement. Everything was ok.

I recently stayed at a Holiday Inn Express in Hot Springs for three nights during a leisure trip. The hotel was impressively clean and well-maintained, with a fresh and modern feel. The front desk staff was polite and helpful, providing great recommendations for activities in the area. The breakfast spread was plentiful, warm, and delicious, with a good variety of options to choose from. The beds were incredibly comfortable, and the pillows were amazing. Additionally, the hotel provided high-quality, pleasantly scented toiletries.

I do recommend this hotel.

We enjoyed staying here at this hotel. The staff was friendly and helpful, making us feel very welcome. Additionally, they maintained spotless hygiene, both in the rooms and throughout the hotel. The location was peaceful and serene, and we were grateful that it was away from the bustling hubbub. The room amenities were impeccable and we had everything we needed to feel comfortable during our stay.

Families will definitely enjoy staying here at this hotel.