The location of the Omni Chicago Hotel on the Magnificent Mile was ideal for our family, with easy access to top-notch shopping and dining. The spacious all-suite rooms were clean and had everything we needed, providing a comfortable stay in the heart of the city.

The room cleaning service fell short of expectations for a Wonderful rating. Disappointingly, the housekeeping only changed towels and emptied the trash, neglecting to properly make the bed, clean the floors, or attend to bathroom amenities as advertised in the database.

Spent an amazing weekend at this hotel and loved every minute of it! The rooms were like mini suites, with a safe, Keurig coffee maker, and 2 TVs. The dinner at the restaurant was expensive but absolutely delicious. And getting the parking and breakfast buffet included in the price of the room was definitely a great deal. The location was perfect, right in the heart of the city, making it easy to explore the surrounding area.

There were a couple of small things that bothered me during my stay. the TV in the bedroom was mounted to the left of the bed and couldn't swivel or be pulled out, which made it difficult to watch.

Convenient location off Michigan Avenue. Free wifi for Omni rewards members. Helpful and friendly staff. Great breakfast buffet and spacious rooms. Heated pool with nice locker room facilities. Activity bag for children.

Welcoming service, great location, comfortable beds, enjoyable pool, amazing restaurant.

Didn't dislike anything.

We had an amazing time at this hotel! The suite was spacious and comfortable for our group of 4, with one of us even finding the couch to be a great sleeping option. The hotel facilities were top-notch, with a fantastic fitness center and a refreshing pool and spa. The location was perfect, just a short 10-15 minute walk from the nearest metro line and close to all the major attractions. We especially enjoyed the tasty breakfast at the restaurant and the friendly and helpful staff. They went above and beyond by surprising my son on his birthday with a beautiful dessert complete with a candle.

For us, this hotel was ideal.

Staying at the Omni Chicago Hotel for transit during my travel was convenient as it is located just 5 minutes' walk from the heart of Chicago. The proximity to the Chicago Water Taxi provided a great way to explore the city during the warm weather months, making transportation hassle-free and enjoyable.

One minor negative feature during my stay was that the power went out in our room a couple of times, which was a slight inconvenience.

The hotel is perfectly located in the center of the city, right in the heart of the shopping district on Michigan Avenue, making it an ideal spot for Mag Mile activities. The rooms come with separate work space, a couch, and even a card for my birthday. The breakfast with a stunning view of Michigan Ave is included and definitely worth it.

Elevators were slow and some cleaning issues were reported but overall, this hotel is a great choice.

The staff at Omni was amazing! Oscar was fantastic and really went above and beyond. The room was spacious and attractive with a great view. The gym and roof deck were excellent. The location was perfect. The bartenders at the hotel bar were awesome. Highly recommend!

Felt very well taken care of, no complaints.

Excellent location, easy to get around and explore the city. The view of the city from my room was breathtaking. The front desk staff were friendly and welcoming. The maintenance team was prompt and helpful.

I had a minor issue with my reservation being lost, but the service desk guy was polite and sweet, and he quickly resolved the issue and found me a room.

Always my top choice. First stay, staff helped with town info. Perfect fit: Free Wi-Fi, luggage storage, 24-hour reception, bar/restaurant, fitness center. Coming back for city trip.

I recently stayed at Omni Chicago All Suites Hotel-Magnificent Mile for a weekend getaway. The size of the room and bathroom were impressive, and the interior decor added a touch of elegance. The polite doormen and gracious lobby personnel made me feel welcome from the moment I arrived. The prompt and courteous replacement of door key batteries was a small detail that didn't go unnoticed. I loved having a couch to relax on while watching TV, and the roomy desk was perfect for catching up on work. The four pillows provided a cozy and comfortable sleeping experience. The hotel's perfect location allowed for enjoyable evening strolls on Michigan Ave. a fantastic stay!

100% Recommend this hotel.

I recently stayed at Omni and had a fantastic experience. The staff was incredibly responsive and went above and beyond to assist us with our needs. It was refreshing to see such dedication to customer service. The front desk staff, especially Raven and Quinn, were amazing, and the valet team was always friendly and helpful. They made us feel welcome and ensured our family of 5 had everything we needed. The rooms were clean and comfortable, making our stay even more enjoyable. the excellent service provided by the staff has convinced me to choose Omni for all my future visits to the city.

I do recommend this hotel.

Had a great Xmas! Appreciated the two complimentary drinks per person. Excellent location - easy walk to all attractions. The room layout was nice, and the internet was fast.

Unexpected surprise - valet parking cost $20 more than advertised. There was a lot of street noise at night, and we could have asked for a higher floor.

Amazing staff, upgraded room, gorgeous view, always greet us, champagne treat, no stress.

Nothing, it was perfect.

If you're looking for a comfortable stay in a great location, this hotel is perfect. It's close to shopping, restaurants, and the airport. The rooms are spacious, clean, and have comfortable beds. The gym and pool are nice to have, but the pool area can get crowded. The staff is very friendly and accommodating, and the breakfast is delicious. it's a great place to stay for business or leisure. The only downside is that the walls can be a little thin.