The staff delivered exceptional service during a challenging check-in process. Despite the long wait, they remained composed and attentive. My room was surprisingly quiet, given the proximity to runways. Spacious and comfortable, yet the shower pressure was lacking—likely due to local drought concerns. amenities need updates. Bottled water coverage wasn’t clear, and the bathroom supplies could improve—no real milk and only two teabags. my initial room was too noisy due to nearby equipment, yet staff quickly addressed issues. I appreciated the shuttle team; they were proactive and kind.

Conveniently situated near the airport and dining hotspots

This hotel is just a short shuttle ride from the airport, making it super easy to check in after a long flight, plus it's surrounded by great food options like California Pizza Kitchen and Starbucks just a few steps away, and Culver City Shopping Mall is also nearby for any shopping needs, ensuring you can enjoy walks around the area comfortably; however, the room could use a bit of maintenance.

Clean and cozy room with a comfortable bed. The shuttle service took way too long, waited almost 50 minutes.

Convenient location near LAX for a restful night after a long flight.

friendly staff, friendly service with excellent help in navigating the shuttle and a smooth check-in process that made my late arrival much easier.

Everything was superb.

a heartfelt thank you for the fantastic stay at sonesta los angeles airport lax with remarkable comfort and exceptional service

super clean and comfortable, great airport access

The room was a nice size and provided lovely views of the city. Temperature control was efficient, keeping the space comfortable. There was no airplane noise, contributing to a peaceful atmosphere. the cleanliness left much to be desired, with dirt obstructing the view from the window. The bed was adequately comfortable, but a half-used toilet roll and lack of spare rolls were disappointing. Although the location was convenient, service inconsistencies at the front desk were frustrating. amenities met basic needs, but the experience was marred by issues that require attention.

Had a super comfy bed, slept like a baby! The hotel is conveniently located near the airport, making it easy to catch an early flight. The friendly front desk staff made check-in a breeze and were always ready to offer assistance.

The shuttle service needs major improvement; waited too long and missed shuttles.

I had a rough time dealing with the rude front desk staff. They were unhelpful and acted like I was bothering them when I asked about parking charges. The whole experience left me feeling frustrated and completely unwelcome.

Perfect for an overnight stay, with spacious, extra clean rooms and a surprisingly comfy king-size bed. The convenience of the restaurant and room delivery was appreciated, but the shuttle service? A total hassle. Waiting 50 minutes with a tired child was frustrating, especially with the grumpy driver. I felt a bit let down by the front desk staff; they didn’t exude warmth. the mixed experience left me with conflicting feelings.

I loved lounging by the outdoor pool, soaking up the sun! The comfortable beds were a dream after long days. The staff was super friendly, making my stay even better.

Would be happy to recommend! ☀️❤️

My friends and I had a blast in LA, from cruising through Hollywood on a guided bus tour to hitting up the star-studded nightlife! The hotel's location made it super easy for us to get around and explore all the cool spots.

Wish there was a happening rooftop pool party at the hotel for us young party animals to keep the fun going even after a night of club-hopping! .

good location but noisy chaos

The room is surprisingly quiet despite the bustling runways nearby, and the nice shuttle bus driver really saved the day.

Great 24-hour shuttle and nice restaurant, but check-in was a bit confusing.

Room was spacious and clean. The staff were friendly and quick to help with any requests.

It wasn't exactly budget-friendly, but it worked for us.