Crowne Plaza Albany - The Desmond Hotel, Albany (NY) - Deals & Reviews

the crowne plaza offers a charming atmosphere with lovely courtyards, ideal for gatherings. the restaurant provides great meals, and the staff is incredibly friendly—truly some of the nicest we've encountered. loved the convenience of a free airport shuttle!

no daily room turndown unless requested.

Request a room on an upper floor for quieter nights and better privacy, as noise levels can be higher on lower floors due to events.

Excellent event coordination with cheerful staff.

During my stay, I faced a lack of cleanliness in the room. There were visible stains on the walls and dusty corners that made me uncomfortable. Additionally, the shower pressure was disappointing, making it hard to have a refreshing experience.

the staff were super friendly and helpful! loved the food from room service, it was delicious! ! the shuttle to the airport was a huge plus, making it super convenient for travel.

was all great, but the beds could be comfier.

The service was outstanding. I felt cared for with every interaction. The delicious breakfast made for a fantastic start to my day, and I loved relaxing by the koi pond.

I was disappointed by the noisy atmosphere during a late-night event. The Wi-Fi connection was frustratingly weak, hindering my ability to stay connected.

The room I stayed in had an adorable balcony with French doors overlooking a charming courtyard. The bathroom provided excellent toiletries, and the hot water had great pressure. I enjoyed my two-night stay. the rates were reasonable, and the atmosphere was delightful. It was a great mini-vacation experience! 😊

Inviting atmosphere, ideal if you're in need of a cozy dining experience with attentive service and delightful decor.

This hotel has quirky architecture and a surprisingly cool bar restaurant. I enjoyed the spacious atrium vibe—it's got character! Plus, it’s conveniently near the airport if you're flying about.

The decor feels like it’s been stuck in a time warp. I half expected a disco ball! Also, some furniture looked like it had been through a few wild parties.

A recent two-night stay featured a clean, well-maintained room with comfortable beds. The location near the airport made arrival and departure seamless. Dining was enjoyable, especially the hand-pulled noodles at the restaurant, which were a highlight. Unfortunately, some aspects, like the dated room decor and inconsistent elevator service, detracted from the experience, leaving a mixed impression.

It was a well-suited match for a brief pit stop in Albany with a good price-quality ratio. The snack shop was well-stocked with everything we needed, including to-go wine, which was a nice surprise. Make sure to check out Mr D's for dinner. the food is top-notch and reasonably priced.

I stayed here while visiting my son at college. The room was clean and had a digital thermostat and plenty of charging ports. I enjoyed a great breakfast at the restaurant, with a delicious omelette and a smoothie. The staff was helpful when I checked out. Although the place was large, I found my way around easily, but it took some time to locate my room. Overall, a solid experience as I appreciate comfortable stays while traveling.

My partner and I enjoyed our stay here. The unique atrium is a lovely feature, enhancing the ambiance. We appreciated the reasonably priced breakfast and the friendly staff. For future guests, request an upper-floor room for added privacy. Overall, a pleasant visit despite a few minor hiccups.

The hotel has a unique atrium that makes it feel open and welcoming, and the staff are incredibly friendly and helpful. Some aspects, like the dated room decor and noise from events, could use improvement. Still, the breakfast was reasonably priced, and the convenience to the airport was a plus.

The room was clean and comfy, but I woke up heaps due to noise. The friendly staff made the stay sweet as!