I recently stayed at Grand Palladium for my birthday and was blown away by the exceptional service from the staff. The resort itself was beautiful and the food was amazing. I loved the affordable cabanas at the pool and the easy access to lounge chairs on the beach. The spa experience was also top-notch, and they went above and beyond to make me feel special for my birthday. I didn't have to leave the resort for anything and had a fantastic time.

Would recommend this hotel.

We had a fantastic beachfront view during our stay. The breathtaking scenery was the perfect backdrop for relaxation and unwinding. The staff at the hotel were always willing to assist and went out of their way to ensure our comfort.

While there were minor cleanliness issues in our room, they did not significantly impact our overall enjoyment of the stay.

I had an amazing stay at this resort. The cleanliness of the rooms was top-notch. The hotel facilities were fantastic, especially the rooftop infinity pool with its stunning views. The staff was incredibly friendly and accommodating. The breakfast options were delicious, and I enjoyed every meal I had at the on-site restaurants, except for the Italian restaurant on the beach.

Everything was spot on.

I recently stayed at a beautiful resort in Costa Mujeres and had an amazing time. The location was perfect, with stunning views of the beach right from my room. The staff were incredibly friendly and went out of their way to make my stay enjoyable. The restaurants I dined at were exceptional, with a wide variety of delicious food to choose from. The room was comfortable and well-maintained, with a spacious bathroom and lovely views. The breakfast options were excellent, with plenty of choices to start the day off right. The facilities, such as the spa and main pool area, were top-notch and provided a great place to relax and unwind.

That some of the restaurants had limited options for non-Spanish speakers, which made communication a bit challenging.

I stayed 7 days and 6 nights at this new and beautiful resort. The staff was friendly and responsive, providing excellent service. The property was immaculate and had all the amenities we needed. The variety of restaurants and 24-hour room service were a great convenience. The main pool area and beach were never overcrowded, and the spa pool was a hidden gem with amazing hydrotherapy jets. a fantastic stay.

Can't recommend highly enough this hotel.

The hotel property is stunning with modern design and well-maintained facilities. The village concept, with restaurants, kids clubs, and theaters all in one place, is a great idea. The staff is extremely friendly and accommodating. The views from the rooms are amazing, and transportation around the resort is convenient. The main pool area offers plenty of activities, and the spa pool with hydrotherapy jets is a true gem.

Absolutely nothing to say about dislikes.

I loved everything about the resort. The front desk was accommodating, the pool bar was fun, and the food was amazing. The property grounds were clean and refreshing. There were plenty of activities to do, and the spa and boat ride were luxurious. a great experience.

Everything was spot on.

The view and location of the hotel were amazing, with beautiful lakes and a relaxing atmosphere. the property itself is gorgeous, with well-designed buildings and common areas. the staff was super friendly and made us feel welcome. Taking the boat in the lake was a must-do activity and added to the whole experience.

The main issue we had was with the room reservation. They did not honor it and tried to put us in a different type of room.

I had an amazing stay at this hotel! The rooms were not only lovely but also impeccably clean, which I really appreciated, especially during these times. The staff was incredibly friendly and attentive, always ensuring that my needs were taken care of in a timely manner. The hotel facilities were top-notch, with two beautiful pools to enjoy and even free yoga and pilates classes by the main pool. Additionally, the spa and gym were great amenities. The location was exceptional, with several restaurant options that served safe and delicious food. I especially enjoyed dining by the beach, it was truly a memorable experience.

Nothing, it is perfect!

The staff was prompt, kind, and hardworking. The views from the room were amazing. Transportation around the resort was efficient, no waiting for rides. everyone was kind and welcoming.

Lovely resort, great food, friendly staff, refreshing grounds, enjoyable pool.

Couldn't fault.

The pools and beach were stunning, with plenty of activities and water sports available. The spa and gym were top-notch. Room was modern and clean, with a great bathroom and balcony. Friendly staff were always on hand. Excellent options and quality of food in the numerous on-site restaurants.

Absolutely loved the beautiful and calming resort, amazing staff, great variety of restaurants, quick response time, 24-hour room service.

Nothing, no complaints at all.

The Easter holidays were a good time to spend with family and the complementary Easter eggs gave a fun surprise for the kids. the hotel was in a nice area with lots of activities, and the sunsets from the balcony were amazing. the service at the pool bar was great, and the drinks were very good.

The hotel was very crowded and it was difficult to get a spot by the pool or on the beach. the food was okay but nothing special and it was always very crowded in the restaurant.

Amazing facilities, top staff always kind, amazing room and restaurants, outstanding spa experience.

Felt great, no complaints at all.