Beautiful grounds, but service needs work

The property is stunning with beautiful greenery and a peaceful vibe. We had a spacious room, although the accessible bathroom set-up was awkward. Staff was a mixed bag; some were super friendly, while the front desk was rude and unhelpful with issues. the common areas were kinda dirty, which was disappointing.

Our stay at The Westin was exceptional. The pools were fantastic for the kids, and the play rooms had plenty of activities to keep them entertained. The rooms were spacious, clean, and comfortable with beautiful views. The staff provided friendly and above-and-beyond service. we had an amazing staycation with the family!

We loved staying at this hotel because it was centrally located to all the Palm Desert-LaQuinta area. The beautiful golf course in front of the hotel provided a stunning view. The room service was excellent with plenty of amenities like the air conditioning, balcony, and in-room safe. Additionally, the staff were always friendly and helpful.

Highly recommended to everyone who is planning to stay here.

Great resort centrally located to Palm Desert-LaQuinta area. Rooms have gorgeous views of the mountains and are equipped with basic amenities and whirlpool tub. Breakfast is also available at a reasonable price.

All was good, nothing to improve.

The location was perfect and the resort was beautiful. We enjoyed the pool and spa amenities. The staff was very helpful and provided great service. I would definitely recommend staying at Westin.

I had a fantastic stay at a villa in Palm Desert. The villa was spacious and clean, with beautiful views of the golf course and mountains. The hotel facilities were top-notch, with a great pool and spa. The location was perfect, close to the golf course and BBQ area. Additionally, it was conveniently located near all the places we wanted to visit. The staff was friendly and accommodating.

Absolutely nothing.

Great resort. Top quality apartment. Beautiful mountain views from balcony. Perfect main pool area. Clean and tidy. Excellent housekeeping staff. Upgraded to premium room.

Not obvious to find.

During my recent stay at The Westin Desert Willow Villas, I found the bed and pillows to be incredibly comfortable, allowing me to fall asleep right away. The bathroom was spotlessly clean and stocked with plenty of towels, eliminating the need to request more. The grounds were beautiful for walks, and the pool areas were spacious, offering various options for relaxation. The units were well-equipped, and I was pleased to find multiple outdoor barbecue areas. Additionally, the hotel staff at the pool were excellent, providing exceptional service.

I had an amazing stay at this luxurious hotel! The location is perfect, with stunning views of the golf course right in front. It's also centrally located in the Palm Desert-LaQuinta area, making it easy to explore the surrounding attractions. The service here is top-notch, with room service, car hire, dry cleaning, and housekeeping all available to enhance my comfort. The room amenities were excellent, from the in-room safe and air conditioning to the fully equipped kitchenette with a refrigerator, microwave, and dishwasher. I truly felt like I had everything I needed for a comfortable stay.

I would definitely recommend this hotel to everyone.

The pool staff was amazing, constantly cleaning and keeping the area tidy. Rooms were very clean with great beds and nice balconies. Larger suites have beautiful bathrooms and full kitchens. Golf cart shuttles are frequent. Many pools and amenities. Good poolside drinks and comfortable beds. The check-in gentleman was very helpful. Everything inside our villa worked perfectly. Furniture seemed new. Plenty of children's activities at reasonable prices. The bar has a great happy hour for both drinks and food. The smaller rooms are spacious enough for a family of 4. Offers rides when they see you walking. A small but lovely resort.

Felt just like home, no complaints at all.

I absolutely loved this place! The view of the golf course from my balcony was simply stunning. The location was perfect, right in the heart of the Palm Desert-LaQuinta area. The staff here were incredibly friendly and accommodating, making me feel right at home. The room amenities were top-notch, including a fully equipped kitchen and a washing machine. And the outdoor swimming pool and jacuzzi were just what I needed to relax and unwind.

I would highly recommend this hotel to anyone.

Large clean property, well maintained. Close to shopping and restaurants. Spacious rooms with well-stocked kitchens.

Pools need better cleaning, some slides were closed. Inconsistent rate charges, poor customer service.

Clean, comfortable bed and pillows. Ample towels provided. Planning to return in December. Recommended.

Gorgeous property, beautiful views, spacious rooms, friendly staff, and multiple pool options. Affordable snacks available at the pool. Shuttle service and various amenities like air hockey, pool tables, and corn hole provided for entertainment. a great place to relax and enjoy with family.

loved the friendly staff, spacious rooms, and comfortable beds. exceeded expectations, even better than my previous stay in palm desert. westin really knows how to take care of their guests.

limited dining options